Additional reading

Boehm, B. W., Software Engineering Economics, Englewood Cliffs, NJ: Prentice Hall, 1981.

Cai, Kai-Yuan, Handbook of Software Quality Assurance, Englewood Cliffs, NJ: Prentice Hall, 1999.

Crosby, P. B., Quality Is Free, New York: McGraw-Hill, 1979.

Ginac, Frank P., Customer-Oriented Software Quality Assurance, Englewood Cliffs, NJ: Prentice Hall, 2000.

Humphrey, Watts S., Managing the Software Development Process, Reading, MA: Addison-Wesley, 1989.

Mai, Masaaki, Kaisen-The Key to Japan's Competitive Success, New York: Random House, 1996.

Schulmeyer, G. Gordon, and James I. McManus (eds.), Handbook of Software Quality Assurance, Third Edition, Englewood Cliffs, NJ: Prentice Hall, 1999.

Walton, Mary, The Deming Management Method, New York: Putnam, 1986.