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1. To what degree can your system be integrated with other systems? How do you know that your techniques work for your target market?

2. To what degree can your system be extended? How do you know that your techniques work for your target market?

3. What kind of certification program have you established?

4. What kinds of third-party consultants have worked with your application? What information are you providing to them? How are you using their knowledge and experience to improve your application?

5. What steps have you taken to foster a user community?