REFERENCES

Beyer, H. & Holtzblatt, K. (1998). Contextual design. San Francisco, CA: Morgan Kaufmann.

Dearden, A. & Wright, P.C. (1997). Experiences using situated and nonsituated techniques for studying work in context. In S. Howard, J. Hammond, & G. Lindgaard (Eds.), Proceedings of INTERACT '97. IFIP TC13, International Conference on Human-Computer Interaction. London: Chapman Hall.

Frankfort-Nachmias, C. & Nachmias, D. (1996). Research methods in the social science, 5th ed. London: Arnold Publishing.

Glaser, B.G. & Strauss, A. L. (1967). The discovery of grounded theory. New York: De Gruyter.

Howcroft, D. & Hughes, J. (1999). Grounded theory: I mentioned it once but I think I got away with it. In L. Brooks & C. Kimble (Eds.), Information systems—The next generation. Proceedings of the 4th UKAIS Conference, (pp. 129-141). York, UK.

Patching, D. (1990). The political and economic context of organisational behavior. In C. L. Cooper & S. E. Jackson (Eds.), Creating Tomorrow's Organisations (pp. 29-41). John Wiley and Sons.