One of the most overlooked reasons for the failure of software projects is the difficulty associated with a successful production rollout. From bringing on-line a new corporate-wide financial system to upgrading a simple software application, successful production rollout does not happen without careful planning and execution. Some of the best designed and developed software applications never see production use because they did not take into account some important factor of the production environment. Chapter 13 presents our solution to the production rollout problem, the Web-Centric Production Acceptance process. As with many software development issues, planning for production operations needs to begin early in the software life cycle as the software architecture is being defined. Many chapters in this book, therefore, will contain information related to helping you accomplish a successful production rollout of your software project.