Acknowledgments

There were too many people involved in helping me with this book to list each and every one. I have, therefore, decided to formally thank those who wrote sections of the book and those who took time to review it. I'm still not sure whether it takes more time to write something or review something that has been written to ensure that it is correct.

Duane Zitzner

Duane Zitzner is Executive Vice President of Personal Systems Group at Hewlett-Packard Company. Duane acted as the executive champion and sponsor of this book. His support was invaluable in helping get the resources necessary to complete this book.

The Author: Marty Poniatowski

Marty has been a Solution Architect with Hewlett-Packard Company for fifteen years in the New York area. He has worked with hundreds of Hewlett Packard customers in many industries, including Internet startups , financial services, sand manufacturing.

Marty has been widely published in computer industry trade publications . He has published over 50 articles on various computer- related topics. In addition to this book, he is the author of eleven other Prentice Hall books: Marty holds an M.S. in Information Systems from Polytechnic University (Brooklyn, NY), an M.S. in Management Engineering from the University of Bridgeport (Bridgeport, CT), and a B.S. in Electrical Engineering from Roger Williams University (Bristol, RI).

Greg Powell

Greg is a technical consultant with Hewlett-Packard. He provides education and consulting services in several technical fields, with specialization in the UNIX operating system, high availability computing, and network programming. Greg holds a Master's degree in Computer and Information Science from the University of Pennsylvania and Master's and Ph.D. degrees in Mathematics from Lehigh University (Bethlehem, PA).

Greg reviewed all of the ServiceGuard and Logical Volume Manager material in the book and was instrumental in ensuring the accuracy and thoroughness of those chapters.

Donna Kelly

Donna wrote the "Common Desktop Environment (CDE)" chapter of this book and reviewed almost every chapter in the book. Donna and I have collaborated on a number of projects. Donna has painstakingly reviewed many of my books for both technical accuracy and readability. Donna is both a technical expert in many operating systems and an excellent evaluator of the usefulness of a topic and the way it is covered. She not only ensures that the material is technically accurate, but she also makes certain that each topic is covered in a useful manner and that it is easy to read and comprehend.

Donna has been responsible for a number of computing environments of Hewlett Packard in Roseville, CA. She has experience with several operating systems, including HP-UX, MPE, and AS/400. Donna is also a Microsoft Certified Systems Engineer (MCSE).

Elizabeth Zinkann

Elizabeth reviewed all of the chapters in the UNIX section of the book and helped in many other areas of the development of this book.

Elizabeth is a logical Linux catalyst, a freelance technical editor, and an independent computer consultant. She was a Contributing Editor and Review Columnist for Sys Admin Magazine for 10 years. (Her most recent reviews have taken refuge at http://www.equillink.com.) Her articles have also appeared in Performance Computing , Linux Magazine , and Network Administrator magazines. As an independent computer consultant, she has built Linux servers, maintained Linux, Solaris, Macintosh, and Windows computers, programmed databases, and taught Linux, UNIX, computer hardware basics, and Internet essentials. In a former life, she also programmed communications features, including ISDN at AT&T Network Systems.

Brian Hackley

Brian supplied material on DNS and BIND (along with Corey Dow), NFS Performance Assessment (along with Pat Kilfoyle), and NIS background used in various sections throughout the book. Brian is a member of the Hewlett Packard North American Response Center UNIX Network Team (NETUX.)

Brian came to Hewlett Packard as a result of the HP-Apollo merger in 1989. Until 1993, he was an Offline Technical Marketing Support Engineer, responsible for NPI (New Product Introduction) for Apollo Domain network products, and later part of the HP-UX 9.0x and 10.0 project teams . Brian moved into the Chelmsford Response Center in 1993, where he worked first as a NETUX-Foreground, and then an NETUX-Background, Engineer. During this time, Brian began telecommuting full time for HP.

Brian worked for Sun Microsystems in 1995 and 1996, and returned to HP and re-joined the HP Response Center NETUX Team in early 1997. Assignments since his return include HP-UX Network Response Center Engineer for High Availability and Strategic Enterprise (HASE) customers, HP-UX Network Product Competency Center RCE, and most recently, a Network Business Recovery Specialist for Mission Critical Support.

Brian lives and works in Lexington Massachusetts, is married to Wendy Carter a Registered Pharmacist. They have a son Steve who is a Programmer at Merchant Internet Group in Michigan.

Corey Dow

Corey supplied material on DNS and BIND, collaborating with Brian Hackley. Corey is a Senior Engineer working for the North American Response Center UNIX Network Team (NETUX) in Roseville, California.

Corey began his career with HP in 1998, starting as a UNIX Networking Engineer in Atlanta, responding to customer calls regarding Internet Services and Lan Link protocols, before moving to the Roseville facility in early 1999. He has provided DNS consulting services to Fortune 500 companies such as Motorola, assisting in the migration of their nameservers to newer releases, and has attended classes taught by Cricket Lui, former HP hostmaster and author of several DNS books.

Corey enjoys spending free time with his wife, Valerie, living each day to the fullest.

Pat Kilfoyle

Pat (along with Brain Hackley) supplied material on DNS and BIND, NFS Performance Assessment, and NIS background used in various sections throughout the book.

Pat received a BSEE from the University of Alaska in 1983. He came to work for HP as a Customer Engineer in the Bellevue, WA office immediately afterward.

Pat then moved into a network support position, where he became involved in all aspects of network support including: NFS; X.25; interconnect devices such as bridges, routers, LANs, and WAN; and worked as a project manager on cabling and ifrastructure projects.

In 1991, Pat joined the HP Escalation Center supporting the full range of networking products, including hardware and software for the HP 9000, HP 3000, and Intel servers.

In 1994 Pat became involved in the support of networking software and support tools development. He specialized in socket programming, NFS, kernel transport, LAN driver code areas, and kernel performance support.

Pat is currently a Senior Systems Support Engineer on HP's Crisis Management Team. He is assigned to specific customers with HP's Business Continuity Support (BCS.)

Steven M. Wolff

Steven supplied the tear-out card for this book.

Steven came to HP as a result of HP's acquisition of Convex. He has been supporting High End Servers since 1989. He is currently in the Remote/E-Delivery Organization working for the Superdome Support Team supporting North American Superdome Customers.

Norbert H. Vicente

Norbert supplied the trial performance software on the CD-ROM in this and my other books.

Norbert is a Program Manager with Hewlett Packard's OpenView Software Division in Roseville, California. He began his career with HP in 1977, starting on the production assembly line building the HP 5061A Cesium frequency clocks used a calibration device of government contracts. Norbert transferred to the Roseville facility in 1985 and changed his career to MPE systems management. In 1991, there was a great need for Unix administration services across the site and a team of administrators were deployed to various labs on the Roseville facility to assist the networking and HP-UX administration requests .

Norbert influenced the site managers to begin utilization of NIS (Network Information Services) to increase the ratio of systems to administrators and to centralize HP-UX administration services for various labs across the site.

Every spare moment and weekend during the last two years have been spent in building a home for his wife Silvia and his two daughters, Aleika and Magali.

Permissions

There is a wealth of information inside HP in various forms that I was generously given permission to include in this book. In addition to the afore mentioned man pages and other items described under the biographies that appeared earlier, I would like to thank the following HP representatives for the permission they granted for material to be used in the book: Scott Eldridge for the technical "cheat sheets" included on the CD-ROM; and Alan Hymes for his white paper that is included on the CD-ROM. Although much of this information is available either on various HP Web sites or on your system itself, it is valuable to have all of this information as part of this book.

Reviewers

In all there were about 25 reviewers of this book. I'm not sure what makes someone agree to review a book. You don't get the glory of a contributing author, but it is just as much work. I would like to thank the many people who devoted a substantial amount of time to reviewing this book to ensure that I included topics important to new system administrators and covered those topics accurately.