| | Copyright |
| | Acknowledgments |
| | | Author |
| | | Technical Editor |
| | | Author Acknowledgments |
| | Foreword |
| | | By Susan Snedaker |
| | Chapter 1. What's Project Management Got To Do With IT? |
| | | Section 1.1. Introduction |
| | | Section 1.2. Business Process Improvement Systems |
| | | Section 1.3. Overview of Project Management |
| | | Section 1.4. Project Success Factors |
| | | Section 1.5. Four Project Constraints |
| | | Section 1.6. Projects, Programs, and Portfolios |
| | | Section 1.7. Summary |
| | | Section 1.8. Solutions Fast Track |
| | | Section 1.9. Frequently Asked Questions |
| | Chapter 2. What's Corporate Strategy Got To Do With IT? |
| | | Section 2.1. Introduction |
| | | Section 2.2. Overview of Corporate Strategy in Today's Environment |
| | | Section 2.3. Aligning IT with Corporate Strategy: Taking It One Step Further |
| | | Section 2.4. Understanding Your Company's Strategies |
| | | Section 2.5. Developing Your IT Strategy |
| | | Section 2.6. Assessing Your Current IT Environment |
| | | Section 2.7. Developing Your IT Operational Roadmap |
| | | Section 2.8. Summary |
| | | Section 2.9. Solutions Fast Track |
| | | Section 2.10. Frequently Asked Questions |
| | Chapter 3. Navigating Corporate Politics |
| | | Section 3.1. Introduction |
| | | Section 3.2. Corporate Politics: A Primer |
| | | Section 3.3. Understanding Sources of Power |
| | | Section 3.4. Understanding Methods of Influence |
| | | Section 3.5. The Power Paradox |
| | | Section 3.6. Working Effectively in a Political Environment |
| | | Section 3.7. Breaking Up Political Logjams |
| | | Section 3.8. Effective Countermeasures |
| | | Section 3.9. Summary |
| | | Section 3.10. Solutions Fast Track |
| | | Section 3.11. Frequently Asked Questions |
| | Chapter 4. Managing the IT Project Team |
| | | Section 4.1. Introduction |
| | | Section 4.2. Today's Management Environment |
| | | Section 4.3. What People Really Want |
| | | Section 4.4. Work Styles and the Project Team |
| | | Section 4.5. Culture Matters |
| | | Section 4.6. Men, Women, and Technology |
| | | Section 4.7. Developing High Performance Teams |
| | | Section 4.8. Summary |
| | | Section 4.9. Solutions Fast Track |
| | | Section 4.10. Frequently Asked Questions |
| | Chapter 5. Defining IT Projects |
| | | Section 5.1. Introduction |
| | | Section 5.2. Project Management Process Overview |
| | | Section 5.3. Project Origins |
| | | Section 5.4. Validating the Project Proposal |
| | | Section 5.5. Defining the Project |
| | | Section 5.6. Developing the Project Proposal |
| | | Section 5.7. Identifying the Project Sponsor |
| | | Section 5.8. Gaining Validated Project Proposal Approval |
| | | Section 5.9. Summary |
| | | Section 5.10. Solutions Fast Track |
| | | Section 5.11. Frequently Asked Questions |
| | Chapter 6. Organizing IT Projects |
| | | Section 6.1. Introduction |
| | | Section 6.2. Identifying Project Objectives |
| | | Section 6.3. Identifying Stakeholders |
| | | Section 6.4. Identifying Project Requirements |
| | | Section 6.5. Refining Project Parameters |
| | | Section 6.6. Defining Project Infrastructure |
| | | Section 6.7. Defining Project Processes |
| | | Section 6.8. Summary |
| | | Section 6.9. Solutions Fast Track |
| | | Section 6.10. Frequently Asked Questions |
| | Chapter 7. Quality From the Ground Up |
| | | Section 7.1. Introduction |
| | | Section 7.2. Quality Overview |
| | | Section 7.3. Planning Quality |
| | | Section 7.4. Monitoring Quality |
| | | Section 7.5. Testing Quality |
| | | Section 7.6. Summary |
| | | Section 7.7. Solutions Fast Track |
| | | Section 7.8. Frequently Asked Questions |
| | Chapter 8. Forming the IT Project Team |
| | | Section 8.1. Introduction |
| | | Section 8.2. Identifying Project Team Requirements |
| | | Section 8.3. Identifying Staffing Requirements and Constraints |
| | | Section 8.4. Defining Roles and Responsibilities |
| | | Section 8.5. Acquiring Needed Staff |
| | | Section 8.6. Forming the Team |
| | | Section 8.7. Summary |
| | | Section 8.8. Solutions Fast Track |
| | | Section 8.9. Frequently Asked Questions |
| | Chapter 9. Planning IT Projects |
| | | Section 9.1. Introduction |
| | | Section 9.2. Creating the Work Breakdown Structure |
| | | Section 9.3. Creating A Network Diagram |
| | | Section 9.4. Creating the Project Schedule |
| | | Section 9.5. Creating the Project Budget |
| | | Section 9.6. Identifying Project Risks |
| | | Section 9.7. Planning Project Communications |
| | | Section 9.8. Finalizing the Project Plan |
| | | Section 9.9. Summary |
| | | Section 9.10. Solutions Fast Track |
| | | Section 9.11. Frequently Asked Questions |
| | Chapter 10. Managing IT Projects |
| | | Section 10.1. Introduction |
| | | Section 10.2. Initiating Project Work |
| | | Section 10.3. Monitoring Project Progress |
| | | Section 10.4. Managing Project Change |
| | | Section 10.5. Managing Project Risk |
| | | Section 10.6. Managing the Project Team |
| | | Section 10.7. Summary |
| | | Section 10.8. Solutions Fast Track |
| | | Section 10.9. Frequently Asked Questions |
| | Chapter 11. Tracking IT Projects |
| | | Section 11.1. Introduction |
| | | Section 11.2. Technical Tracking Tools |
| | | Section 11.3. Testing Project Deliverables |
| | | Section 11.4. Preparing for Implementation, Deployment, and Operational Transfer |
| | | Section 11.5. Resolving Common Project Problems |
| | | Section 11.6. Summary |
| | | Section 11.7. Solutions Fast Track |
| | | Section 11.8. Frequently Asked Questions |
| | Chapter 12. Closing Out IT Projects |
| | | Section 12.1. Introduction |
| | | Section 12.2. Closing Out Project Activities |
| | | Section 12.3. Preparing Final Documentation |
| | | Section 12.4. Final Project Sign-Off |
| | | Section 12.5. Review Lessons Learned |
| | | Section 12.6. Administrative Closure |
| | | Section 12.7. Final Team Meeting |
| | | Section 12.8. Summary |
| | | Section 12.9. Solutions Fast Track |
| | | Section 12.10. Frequently Asked Questions |
| | Index |