Decker, Bert, 13
deep structure, the, 235-238
delineation, 95
delivery skills, 48
delivery, 13, 47
develop dynamic, 105-136
techniques to develop a dynamic, 105-136
demographics, and aligning to your audience's, 28-29
diagnosis, the necessity of an accurate, 191
diagrams as aids to clear thinking, 91
difficult situations, 197-105
distraction you can't control, 199-200
drama, use, 117
Drucker, Peter F., 58
dynamic, 17, 22-23