Chapter XI: Evaluating Inter-Organizational Information Systems

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Jill Drury
The MITRE Corporation, USA

Jean Scholtz
National Institute for Standards and Technology (NIST), USA


This chapter describes different means of evaluating the usability and suitability of computer-based inter-organizational information systems (IOISs). It begins with describing why doing so is important yet difficult, and provides an assessment of the advantages and disadvantages of the major types of evaluation. It continues with a case study focusing on determining whether an application provides the necessary insight into other collaborators’ identities, presence, and activities while keeping sensitive information private from a subset of the collaborators. The goal of this chapter is to provide practical guidance to organizations seeking IOISs to help them choose (or develop) an IOIS that best meets their needs.

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Inter-Organizational Information Systems in the Internet Age
Inter-Organizational Information Systems in the Internet Age
ISBN: 1591403189
EAN: 2147483647
Year: 2006
Pages: 148 © 2008-2017.
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