Frequently Asked Questions (FAQs)


AirIT Sample Thank You Letter

Reprinted with their permission, pages 140 and 141 show a copy of the letter AirIT sent to attendees of their 2005 PropWorks user conference. Note that this letter contains several design elements of a well-written thank you letter:

  • It starts by thanking customers for attending.

  • It clearly restates the motivation for the conference and the genuine desire for customer participation.

  • It portrays, in a warm and humanizing manner, the reason for trying Innovation Games.

  • It outlines the results of playing the games, and at times outlines some of the specific issues taken to address user-identified issues.

  • It lets customers know that the artwork they have created provides enduring value to the organization.

It is an excellent model for you to use in your own letters.

Sample invitation Letter


Thank You Letter Template


AirIT Sample Thank You Letter





Innovation Games(c) Creating Breakthrough Products Through Collaborative Play
Innovation Games: Creating Breakthrough Products Through Collaborative Play
ISBN: 0321437292
EAN: 2147483647
Year: 2006
Pages: 144
Authors: Luke Hohmann

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