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Cabling, 397–401
planning, 399–400
plant as asset, 398–99
premises wiring, 397–98
wireless extension, 400–401
Caching, 71–72
active, 72
applications, 71
defined, 71
passive, 71–72
types, 71–72
Call accounting systems, 164–70
benefits, 165
call costing, 168–69
call detail records, 167–68
Centrex, 179
configuration illustration, 166
functions, 164–65
operation, 165–67
outsourcing, 169
polling, 166
Web-based reporting, 169–70
See also Voice systems
Callback security systems, 328–29
Call costing, 168–69
Capacity planning and reporting, 36–37
agent capabilities, 36–37
defined, 36
Carrier restoration services, 361–62
ADCR, 361
APC, 362
customer controlled reconfiguration, 362
EDRO, 361–62
NPC, 361
SAFER, 361
T1.5 reserved service, 362
See also Restoration
Carrier sense multiple access with collision detection (CSMA/CD), 2, 5
Carrier testing services, 216–17
Central network management system (CNMS), 257
Central processor, PBX, 153
Centrex, 177–81
AIOD, 178
brand names, 177
CPE, 178–79
defined, 177
DID features, 177
DOD, 178
features, 178
IP, 179–81
See also Voice systems
Certified information systems security professional (CISSP), 333
Challenge Handshake Authentication Protocol (CHAP), 329, 330
Channel service units. See CSUs
CIM-SAN-1, 92
Circuit switches, 119
Clear channel capability, 195–96
CSUs, 212–13
T1 multiplexer support, 195–96
Collocation facilities, 69–70
Command line interface (CLI), 218
Committed access rate (CAR), 348
Common Information Model. See CIM-SAN-1
Common Management Information Protocol (CMIP), 275
Common open policy system (COPS), 292
Competitive access providers (CAPs), 368–69
Computer Emergency Response Team (CERT), 325
ConfigMaker, 347–48
CAR and, 348
defined, 347
NAT feature, 347–48
wizards, 347
Configuration management, 255
Console
agent interaction, 30
defined, 29
messages, 50
text viewer, 49–50
See also LAN administration
Constant bit rate (CBR), 232, 233
Consumer-class routers, 108
Cooperative maintenance programs, 396–97
CSU-DSUs
bit errors, 220
conclusion, 224
on DDS circuit, 210
dedicated, 220
diagnostic information, 219
disaster recovery, 221–22
integrated solutions, 218–20
interface card, 219
interface/data rate translation support, 216
line learning features, 222
loopbacks, 213
management, 221
monitors, 214
multiple interfaces, 208
network specification adherence, 214
protocol analyzers, 220–21
service-level management, 222–23
standalone, 220
user-controlled diagnostics, 217
CSUs
bipolar violation removal, 211
circuit maintenance, 214–16
clear channel capability, 212–13
defined, 109–10
deployment illustration, 211
diagnostics, 213–14
ESF, 216
functionality, 209–16
impairment testing, 216
“keep-alive” signal, 212
line build out (LBO), 210
positioning, 207
user equipment interface, 212
Customer controlled reconfiguration, 362
Customer premises equipment (CPE), 178–79
administration systems, 179
call accounting system, 179
Centrex answering consoles, 179
Centrex phones, 178
IP Centrex, 180–81
message desk, 179
PC-based attendant workstations, 178–79
See also Centrex
Cyclical redundancy check (CRC), 4, 214
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