Index_I
I
i-mode 11, 236
iContract 24, 45, 46
inhibit dependence (ID) 36
innovation diffusion theory 161
instant messenger 187
intention -action protocol 38, 42
intergalactic client-server program (ICSP) 24, 34, 45
Internet 96
Internet protocol (IP) 12
interoperability 233
inventory tracking and dispatching 7
- Chapter III Two Models of Online Patronage: Why Do Consumers Shop on the Internet?
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XI User Satisfaction with Web Portals: An Empirical Study
- Chapter XVI Turning Web Surfers into Loyal Customers: Cognitive Lock-In Through Interface Design and Web Site Usability