Troubleshooting Lab

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In this lab, you troubleshoot a problem related to a user not being able to run an application that is required for the user’s job. To complete this lab, you must have completed the exercise in Lesson 1 of this chapter.

A user is experiencing frequent Stop errors on his desktop computer, which runs Windows XP. To troubleshoot the problem, you decide to selectively disable services by using the Startup tab of the System Configuration Utility (Msconfig.exe). However, when you log on to his computer as an Administrator, you are unable to run the Msconfig.exe file. Instead, you receive a message that says, “Windows cannot open this program because it has been prevented by a software restriction policy. For more information, open Event Viewer or contact your system administrator.” You are the system administrator, so it’s up to you to fix it.

The following questions are intended to reinforce key information presented in this lesson. If you are unable to answer a question, review the lesson materials and try the question again. You can find answers to the questions in the “Questions and Answers” section at the end of this chapter.

  1. Which of the following tools can you use to identify the source of the problem? (Choose all that apply.)

    1. Event Viewer

    2. Gpresult

    3. Resultant Set Of Policy

    4. Security Templates

  2. After identifying the source of the problem, list three ways to resolve or work around the problem by allowing yourself to run Msconfig.



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MCSA(s)MCSE Self-Paced Training Kit Exam 70-299 (c) Implementing and Administering Security in a M[.  .. ]twork
MCSA/MCSE Self-Paced Training Kit (Exam 70-299): Implementing and Administering Security in a MicrosoftВ® Windows Server(TM) 2003 Network (Pro-Certification)
ISBN: 073562061X
EAN: 2147483647
Year: 2004
Pages: 217

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