I

icons (entities)

attributes, 132

creating custom entities, 228–230

specifications, 229

if-then-else arrangement (check conditions), 332–333

IFrames

client-side SDK, 454–463

client-side SDK, dynamic URLs, 463

forms customization, 144, 163–168

saving forms, 495–497

Import/Export, workflow, 357–359

Export Workflow Wizard, 357

Import Workflow Wizard, 357–359

Import Workflow Wizard, 325, 357–359

importing customizations, 108, 111–114, 112–114

inbound messages, E-Mail Router, 52–54

Incident Workflow class, 400

IncludeAttributes method, 388

IncludePrivileges method, 388

independent software vendors (ISVs), 238

Index component (views), 169

infinite loops, subprocesses, 341

information access, 65–92

business units, 75–85

field-level security, 85–92

goals, 65

Integrated Windows Authentication, 70–72

mapping needs, 66–68

pop-up blockers, 72–73

security concepts, 68–72

security roles, 75–85

inheritance

security roles, 87–89

shared records, field-level security, 91–92

inline frames. See IFrames

installation, SQL Server Reporting Services, 275

int data type, 123

integer values (picklists), 216

Integrated Windows Authentication, 70–72

integration, 503–548

areas, ISV.config files, 463–465

document libraries, 533–546

locating URL for filtered views, 538–539

redirect pages, 539–540

SharePoint Services, 535, 535–536

external Web sites, 504–516

architecture, 504–506

External Connector license, 506–507

sample code, 507–515

FrontPage and ghosting, 547

Windows Sharepoint services, 516–533

Windows SharePoint services, dashboards, 517–533

Internet Explorer

adding trusted sites, 72

Context menu, 412

interface, 16

security settings, modifications, 70

Internet Information Services (IIS), creating virtual Web, xvi

Internet Options command (Tools menu), 70

Internet Options dialog box, 70

ISV Extensions miscellaneous privilege, 84

ISV.config file, 22, 238

client-side SDK, 463–474

appointment book, 472

deployment, 472

enabling, 472–473

grid toolbar, 471

integration areas, 463–465

Menu bar, 466–468

navigation pane, 468–469

Toolbar node, 469–470

exporting, 109

ISVs (independent software vendors), 238

IT professionals, CRM benefits, 9–10