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If your system is known by more than one name—for example, if all addresses of the form user@host1.example.com can also be written as user@example.com or user@mail.example.com—then you need to tell qmail this so it'll know which addresses it should deliver locally and which messages it should accept from remote systems.
To do this, just add all of the names to two control files:
rcpthosts, which tells qmail-smtpd to accept mail addressed to these hosts
locals, which tells qmail-send that addresses on these hosts are to be delivered locally
Then send the qmail-send process a HUP signal to tell it to re-read locals:
# qmailctl hup Sending HUP signal to qmail-send. #
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