Chapter 1: Computer System Lifecycle
Chapter 2: From Systems to Descriptive Models
Chapter 3: Quantifying Performance Models
Chapter 4: Performance Engineering Methodology
Chapter 5: Case Study I: A Database Service
Chapter 6: Case Study II: A Web Server
Chapter 7: Case Study III: A Data Center
Chapter 8: Case Study IV: An E-Business Service
Chapter 9: Case Study V: A Help-Desk Service