Chapter 18: Managing E-Mail Messages

Overview

In this chapter you will learn to:

• Format messages.

• Change message settings and delivery options.

• Customize how you view messages.

• Manage messages with color .

• Add signatures to messages.

• Flag messages for follow-up.

In today s business world, e-mail is an essential method of communication. But when you use your e-mail regularly and receive a large volume of messages, it can be difficult to manage them all. Microsoft Office Outlook 2003 has many features to help you read, organize, find, and store e-mail messages quickly.

You can choose to view your messages in a way that makes it easier for you to scan, read, and respond to them. You can organize your messages in folders, search for messages by category and other criteria, and archive your messages in Outlook or on your hard disk.

See Also  

Do you need only a quick refresher on the topics in this chapter? See the Quick Reference entries on pages xxxiii.

Important  

 On the CD    Before you can use the practice files in this chapter, you need to install them from the book s companion CD to their default location. See Using the Book s CD-ROM on page xxi for more information.