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A strong internal awareness program will inform employees of the importance of computer security and motivate them to learn policies and procedures. Public-relations departments are usually very good at managing such campaigns. However, if the present public relations staff does not have experience on managing internal awareness campaigns, it is advisable either to send them to training or hire an external consultant to assist in the development of the campaign.
There are numerous potential elements to an internal awareness campaign and as many as possible should be used to increase the awareness of cybersecurity efforts. Methods that can be used in the awareness campaign include the following:
Attention-getting logos and headlines on the enterprise intranet
Articles in employee newsletters explaining the importance of computer security
Banners and posters in break rooms and employee cafeterias
Posters in vending areas
Posters in restroom and lounge areas
Banners in parking areas
Brown-bag lunches to discuss the plan
Pamphlets included in paycheck envelopes
Direct mailings of pamphlets or letters to employees' homes
Brief discussions of the plan in staff meetings
Mini training sessions at workshops or retreats
Motivational speakers at large enterprise events
Celebrity endorsement of campaign goals
The U.S. FTC has launched a cybersecurity awareness campaign and provides helpful information about educating computer users on the importance of cybersecurity at its Web site (www.ftc.gov/bcp/conline/edcams/infosecurity/index.html ). The article shown in Figure 9.1 has been created by the FTC and is available for use in corporate newsletters.
Are You a Safe Cyber Surfer?
(NAPSI)-Are you a safe cyber surfer? The stakes are high if you're not.
Every time you buy stuff online, do your banking, or pay bills over the Internet, check in with your office by e-mail or just surf the Web for fun, you open a gateway to the personal information on your computer-including credit-card numbers, bank balances, and more. You may also be in for costly computer repairs and lost data due to damaging computer viruses that can invade your computer through e-mail connections.
Make sure your passwords have both letters and numbers and are at least eight characters long. Avoid common words: some hackers use programs that can try every word in the dictionary. Don't use your personal information, your login name, or adjacent keys on the keyboard as passwords-and don't share your passwords online or over the phone.
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