Strategies and Concepts to Remember

1. Take the time to learn your values—they are who you are.

2. Understand your needs—those things that are in your way.

3. Learn the difference between what you value, need, and want.

4. Become self-aware—know what you are feeling and why, and how it appears to others.

5. Be open to positive feedback as a tool for growth and learning, and be prepared to enforce a boundary around any feedback that is negative, hostile, or confrontational.

6. When communicating with anyone, avoid denial, deflection, or defensiveness.

7. Build a reputation that is accurate and positive.

8. Earn trust, don’t demand it.

9. Be humble, but don’t grovel.

10. Accept change—it will happen whether you like it or not.

11. Understand that others may see you differently from the way you see yourself.

12. Learn to learn, and learn to enjoy learning.