Download and review the Microsoft whitepaper, "Enabling a Superior Client Experience with Microsoft Office Outlook 2003"This whitepaper is a network administrator's best friend when you need an in-depth look at how Outlook connects with the Exchange Server, and how to leverage the new features to improve end user access to the Exchange data.
Computers using Cached Exchange Mode should protect their OST files using NTFS partitionsSensitive company information is stored in the offline files, and if a laptop is lost or stolen, information can be easily compromised if it isn't stored on a protected folder on the hard disk.
Create your SSL certificate using your Fully Qualified Domain Name, not your public IP addressMany factors can lead to a change in IP address, which would require generating a new certificate and deploying it to every workstation that had the old one stored.
Make sure that the proper ports are open on both the firewall and the routerHaving the correct ports open in the SBS firewall doesn't matter if those same ports are not opened at the external firewall.
