About the Technical Reviewers

David M. Fishman is at Sun Microsystems, where he is responsible for availability measurement strategies in the office of Sun's Chief Customer Advocate. Prior to that, he managed Sun's strategic technology relationship with Oracle, driving technology alignment on High Availability (HA), Java technology, and performance. Before joining Sun in 1996, Fishman held a variety of technical and business development positions at Mercury Interactive Corporation in a variety of product management and business development roles. Previous work experience includes high-tech marketing and management in defense electronics, embedded systems, and office automation. David holds an MBA from the School of Management at Yale University. He lives in Sunnyvale, California, with his wife and two children.

John P. Morency is a 29-year veteran of the networking and telecommunications industries and president of Momenta Research, Inc., a company that he founded in 2002. His industry experience includes network software development, technical support, IT operations, industry consulting, product marketing, and business development.

Because of his wide range of experience, John has a very unique ability to effectively assess the business, technological, and operational impacts of new products and technologies. This is evidenced by the significant business case and Total Cost of Ownership (TCO) work that John has done on behalf of hundreds of Fortune 1000 clients over the past ten years, resulting in hundreds of millions of dollars in both top- and bottom-line benefits.

John's current research is focused on the business benefits attributable to the implementation of wireless LANs (Wi-Fi), network telephony, content networking, system and network security, Web services, disaster recovery, and IT process automation.

He is the author of over 400 publications on the operations and business impact of new IT technology. His speakership and publication credentials include Networld+Interop, Network World, Billing World, Broadband Year, LightWave, Telecommunications, and Telecom-Plus International, among many others.

Richard L. Ptak, founder of Ptak & Associates, Inc., has more than 25 years experience providing consulting services on the use of IT resources to achieve competitive advantage. Ptak earned his B.S. and M.S. at Kansas State University. His MBA was earned at the University of Chicago.