Chapter 8: New Information Technologies and Other Pertinent Issues Impacting the Strategic Dimension of CRM for Business Excellence
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Overview
Sudhakar Kuppuraju
Harley-Davidson, USA
Girish Subramanian
Pennsylvania State University at Harrisburg, USA
Copyright © 2003, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited.
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Managing Data Mining Technologies in Organizations: Techniques and Applications
ISBN: 1591400570
EAN: 2147483647
EAN: 2147483647
Year: 2003
Pages: 174
Pages: 174
Authors: Parag Pendharkar