Chapter 10: Stage 5: Reviewing Activities and Planning Improved Performance

Overview

By the end of this stage of the coaching process you should have the following outcomes :

• A list of the coachee s strengths and areas for development.

• A plan for what the coachee will do differently next time he or she performs the task or activity.

This stage incorporates reflection/discussion with the coach about what happened and how to improve next time the task is carried out. This is the part of the process where the coach and coachee meet to discuss the experience that the coachee has had and how the coachee can build upon this experience in order to improve his or her performance.

Key information that will feed into this stage of the process is:

• The coachee s perception of what happened and how he or she performed.

• The coach s observations.

• Comments and observations from third parties, eg customers, line managers, colleagues “ gathered by the coachee.

• Comparison of the output of the activity to the required standard.