They don’t always just go away.
When an employee is dissatisfied, he has two choices: leave or stay. It’s bad when they leave; but it can be worse when they stay.
According to research by The Gallup Organization, only 29 percent of the North American work force is “actively engaged” in their jobs. That means 71 percent of your work force is just doing enough to get by.
Going through their days in a sort of half-sleep, taking the easy way out, avoiding challenges and responsibility, they sap the creative energy and enthusiasm of your entire department.
What’s a manager like you to do? You’ve got two choices.