Calendar action, selling your ideas, 80, 88–89
Challenging question, repositioning, 61–64
Churchill, Winston, 194–195, 196
Cicero, 5
Classic put down question, 62
Color, in visual aids, 33
Communispond, ix, xii
Conclusions for brief the boss, 121, 122
Consequences in bad news delivery format, 129, 130, 131
Content during Q&A, 58–59
Creation, of bad news delivery speech, 131–133
Culligan, John, 105