Summary

The type of structure assumed by a transnational organization determines the extent to which it can accommodate diversity in its work force. A flexible structure that is networked is more compatible with the systems and processes that permit intercultural management than more traditional modes. Intercultural management necessitates active effort on the part of top managers to ensure that members of all national and ethnic cultures become part of the mosaic within that organization. A flexible, networked organizational structure makes possible such an effort.

The organizational structure appropriate for intercultural management goes beyond being flexible, however. It is also one that is perpetually evolving. Its design is continuously being altered to reflect the cultural backgrounds of its members. As members from a particular cultural background join a transnational organization, they can influence processes provided their influence is positive. The influence that is exerted could well be an outcome of ethnic culture.