Table of Contents

Designing the Obvious: A Common Sense Approach to Web Application Design
By Robert Hoekman Jr.
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Publisher: New Riders
Pub Date: October 12, 2006
Print ISBN-10: 0-321-45345-X
Print ISBN-13: 978-0-321-45345-7
Pages: 256

Table of Contents  | Index

		Copyright
		Acknowledgements
		Chapter 1.  Defining the Obvious
			What Is 'the Obvious'?
			How Do You Design the Obvious?
			The Framework for Obvious Design
		Chapter 2.  Understand Users, Then Ignore Them
			Understand How Users Think They Do Things
			Understand How Users Actually Do Things
			Know How to Uncover Reality
			Design for the Activity
			Write Use Cases
		Chapter 3.  Build Only What Is Absolutely Necessary
			More Features, More Frustration
			Think Different
			Drop Nice-to-Have Features
		Chapter 4.  Support the User's Mental Model
			Understanding Mental Models
			Design for Mental Models
			Eliminate Implementation Models
			Prototype the Design
			Test It Out
		Chapter 5.  Turn Beginners Into Intermediates, Immediately
			Use Up-to-Speed Aids
			Choose Good Defaults
			Design for Information
			Stop Getting Up to Speed and Speed Things Up
			Provide Help Documents, Because Help Is for Experts
		Chapter 6.  Handle Errors Wisely
			Prevent and Catch Errors with Poka-yoke Devices
			Ditch Anything Modal
			Write Error Messages That Help Instead of Hurt
			Create Forgiving Software
		Chapter 7.  Design for Uniformity, Consistency, and Meaning
			Design for Uniformity
			Be Consistent Across Applications
			Leverage Irregularity to Create Meaning and Importance
		Chapter 8.  Reduce and Refine
			Cluttered Task Flows
			Clean Up the Mess
			Practice Kaizen
			Eliminate Waste
			Put Just-In-Time Design and Review To Work
		Chapter 9.  Don't Innovate When You Can Elevate
			Innovation
			The problem with innovative thinking
			Elevation
			Elevate the User Experience
			Seek Out and Learn from Great Examples
			Elevate the Standards
			Take Out All the Good Lines
			Get in the Game
		Index