Chapter 27 -- Using Outlook to Manage Messages and Appointments

Chapter 27

Now that you have learned the general methods for using Microsoft Outlook 2000, this chapter begins teaching the techniques for working with each of the specific types of information that you can store in Outlook. As explained in Chapter 25, "Getting Started Using Outlook" the information in Outlook is contained within folders, each of which stores a specific type of item. In this chapter, you'll learn how to work with the Inbox and other mail folders, which store messages and other types of items; and how to work with the Calendar folder, which stores appointments, events, and meetings. In the next chapter, you'll learn how to work with all the other default Outlook folders, as well as how to access and manage files and Web sites.

NOTE

---

The instructions given in this chapter assume that you have opened the appropriate Outlook folder (using any of the techniques given in Chapter 25). For example, the discussion on creating and editing appointments assumes that you have opened the Calendar folder. Otherwise, some of the menu commands or toolbar buttons referenced might be unavailable.