Table of Contents

 

Global IT Outsourcing: Software Development Across Borders
by Sundeep Sahay, Brian Nicholson and S. Krishna	ISBN:0521816041
Cambridge University Press © 2003 (282 pages)
Offering key insights into managing software development across international boundaries, this book contains a series of case studies looking at the relationships between firms from North America, the U.K., Japan and Korea with Indian software companies.

Table of Contents
	Global IT Outsourcing”Software Development Across Borders
	Foreword
	Chapter 1	-	Introducing The Phenomenon of Global Software Work
	Chapter 2	-	Globalization and Global Software Work
	Chapter 3	-	GlobTel™s GSA Programme in India
	Chapter 4	-	The GlobTel“Witech Relationship”A ˜Standardization™ Perspective
	Chapter 5	-	Global Software Work”An Identity Perspective
	Chapter 6	-	The GlobTel“MCI Relationship”The Dialectics of Space and Place
	Chapter 7	-	Managing the Knowledge Transfer Process”The Case of Sierra and its Indian Subsidiary
	Chapter 8	-	The Case of Gowing and Eron GSA”Power and Control
	Chapter 9	-	Cross-cultural Communication Challenges”GSAs Between Japanese and Indian Firms
	Chapter 10	-	Reflections and Synthesis on Theoretical Insights
	Chapter 11	-	Managerial Implications
	Index
	List of Figures
	List of Tables
	List of Boxes