Introduction

Outlook isn't the most intuitive program to use, even for people who've used it before. This book aims to change that or at least help you understand how Outlook works. It'll show you where to find things so that you don't feel lost and wish you had your old email client back.

If you're new to Outlook, you'll learn about all the features it offers, not only for email, but also for personal information management, which includes the Calendar, Contacts, and Tasks folders.

Outlook also has many hidden features that are hard to discover on your own. By the time you reach the end of the book, you'll be more organized then ever and be on the road to Outlook expert.

If you're upgrading from an older version of Outlook, you'll learn about the new features in Outlook 2003, as well as discover some new tricks.

There's so much to learn about Outlook that reading about using Outlook and trying it for yourself isn't enough to remember how to use all the features. After you've read through this book once, you'll want to keep it handy to use as a reference guide.

You'll quickly be well on your to way to power user status, learning many of the tricks discovered by other power users. By the time you're finished, you won't be asking whether you can do something in Outlook or how to use it ”you'll be looking for more ways to put Outlook's power to use. You might even be showing friends and co-workers how to get the most out of Outlook. As fun as it is to be the resident guru, I'd like you to suggest they buy their own copy of this book.

Although this book is geared toward the new Outlook user, anyone upgrading to Outlook 2003 will learn many new things from reading this book. Filled with many tips and tricks familiar to Outlook power users, this book will put you well on the way to becoming a power user yourself.