4.5. Music Store Billing
The iTunes Music store keeps track of what you buy and when you buy it. If you think your credit card was wrongly charged for something, or if you suspect that one of the
4.5.1. The Customer Service Page
If you have general questions about using the iTunes Music Store, have a problem with your bill, or want to submit a specific query or comment, the online Customer Service center awaits. To get there, connect to the Internet and then choose Help -Music Store Customer Service.
Click the link that best describes what you want to learn or complain about. For billing or credit-card issues, click Purchase Information.
Note: The iTunes Music Store sends out invoices by email, but they don't come right after you buy a song. You usually get an invoice that groups together all the songs you purchased within a 12-
4.5.2. Your Purchase History
To have a look at just how addicted you've grown to buying songs,
When you get to the Account Information screen, click Purchase History. In the list that comes up, you see all of the songs you've bought (Figure 4-10).
4.6. "Books on Tape" from Audible
Audible.com, which you can shop right from within the iTunes Music Store, is a virtual store filled with digital "books on tape"not just books, but also everything from vocalized versions of the New York Times to programs like National Public Radio's All Things Considered. There are more than 25,000 spoken-word recordings on the site and you can hear free samples of most files for sale before you buy.
If you choose to subscribe, $15 a month gets you one recorded book a month, plus a daily, weekly, or monthly magazine or radio show. You can also skip the subscription business and just buy the books you want for a flat fee. Prices vary, but the audio file usually costs less than the hard copy and fits in your pocket better. "The Da Vinci Code," a popular mystery
4.6.1. Formats within formats
Audible.com files that come from its Web site (and not from the iTunes Music Store) use the .aa file
Most recordings from Audible.com come in a variety of sound resolutions, from low-fi, AM radiolike sound to a really good MP3 quality. The Audible
For example, the 18-
Tip: If you decide you don't like the way a format sounds, you can download your selection again in a different format by logging back into your account on the Audible.com pagea benefit you don't get at the iTunes Music Store.
To make sure that iTunes is set to handle Audible files, choose iTunes
Preferences, click the General icon, and
Before you listen to it, iTunes asks you to type in the name and password you set up for your listener account with the Audible.com site. After you type the Aubible pass-word the first time, you can listen to your book or show at your desk (Figure 4-11) or transfer it to your iPod like any other track.
You play themjust like regular audio files; the iPod even remembers where in the audio book you
Tip: It's fun to wander around in the iTunes Music Store as your own music plays, but it's extremely easy to