List of Figures

Chapter 1: Introduction

Figure 1-1: PROJECT LIFE CYCLE

Figure 1-2: PROJECT MANAGEMENT TRIANGLE: THE "TRIPLE CONSTRAINT"

Chapter 2: Scope

Figure 2-1: BREAK-EVEN CHART

Figure 2-2: EXAMPLE: PAYBACK POINT

Figure 2-3: INTERNAL RATE OF RETURN CALCULATION

Figure 2-4: EXAMPLE: INTERNAL RATE OF RETURN

Figure 2-5: INTERNAL RATE OF RETURN CALCULATION

Figure 2-6: EXAMPLE SOLUTION: EIGHT ITERATIONS

Figure 2-7: REQUIREMENTS PROCESS

Figure 2-8: PMI WBS DEFINITIONS

Figure 2-9: WBS EXAMPLES

Figure 2-10: WBS EXAMPLES

Figure 2-11: SYSTEMS APPROACH

Figure 2-12: SYSTEMS APPROACH: DESIGN A HEAT SINK

Figure 2-13: CHANGE MANAGEMENT PROCESS

Chapter 3: Project Estimating

Figure 3-1: SKEWED PROBABILITY DISTRIBUTION

Figure 3-2: EXAMPLE: INCREASING DETAIL OF AN ESTIMATE

Figure 3-3: 70% IMPROVEMENT CURVE

Chapter 4: Cost Management

Figure 4-1: COMMITMENTS AND ACTUAL CASH FLOW

Figure 4-2: TIMING THE BUDGET

Figure 4-3: COMPOUND INTEREST: CALCULATING THE FUTURE VALUE OF MONEY

Figure 4-4: DISCOUNTING: CALCULATING THE PRESENT VALUE OF MONEY

Figure 4-5: DISCOUNTING: CALCULATING THE PRESENT VALUE OF MONEY

Figure 4-6: EXAMPLE: SIMPLE CASH FLOW

Figure 4-7: EXAMPLE: CASH FLOW ADJUSTED TO PRESENT VALUE

Figure 4-8: INCOME STATEMENT

Figure 4-9: STRAIGHT-LINE DEPRECIATION

Figure 4-10: SUM OF THE YEARS' DIGITS

Figure 4-11: DOUBLE DECLINING BALANCES

Chapter 5: Time Management

Figure 5-1: ACTIVITY ON ARROW DIAGRAM

Figure 5-2: ACTIVITY ON NODE DIAGRAM

Figure 5-3: NETWORK DIAGRAM

Figure 5-4: NETWORK DIAGRAM WITH FLOAT

Figure 5-5: GANTT CHART

Figure 5-6: GANTT CHART

Figure 5-7: NETWORK DIAGRAM WITH CRITICAL PATH

Figure 5-8: SKEWED PROBABILITY DISTRIBUTION

Figure 5-9: SKEWED PROBABILITY DISTRIBUTION

Figure 5-10: PERT EXAMPLE

Figure 5-11: EXAMPLE: PERT CALCULATIONS

Figure 5-12: MILESTONE CHART

Figure 5-13: ACTIVITY CHART

Figure 5-14: RESOURCE HISTOGRAM WITH GANTT CHART

Figure 5-15: OVERALLOCATION OF RESOURCE RESOLVED

Figure 5-16: THE COST OF REDUCING SCHEDULES

Figure 5-17: INSTALLING A NEW FLOOR: ORIGINAL SCHEDULE

Figure 5-18: INSTALLING A NEW FLOOR: FAST-TRACKED SCHEDULE

Figure 5-19: SCHEDULE WITHOUT CONTINGENCY

Figure 5-20: SCHEDULE WITH BUFFER

Figure 5-21: PROBABILITY OF PROMISE DATES

Figure 5-22: WILL THE PROJECT BE LATE?

Figure 5-23: PROBABILITY DISTRIBUTIONS

Figure 5-24: RANDOM NUMBER TABLE

Figure 5-25: DURATIONS AND PROBABILITIES

Figure 5-26: MONTE CARLO OUTPUT: 1,000 SIMULATIONS

Figure 5-27: FEEDER CHAINS AND CRITICAL CHAINS

Chapter 6: Human Resources Management

Figure 6-1: FIEDLER'S CHARACTERISTICS SCALE FOR THE LEAST PREFERRED COWORKER

Figure 6-2: FIEDLER'S SITUATIONAL LEADERSHIP MODEL

Figure 6-3: PORTER-LAWLER PROCESS MODEL OF MOTIVATION

Figure 6-4: STAFFING PLAN

Figure 6-5: RESPONSIBILITY-ACCOUNTABILITY MATRIX

Chapter 7: Building Projects in Organizations

Figure 7-1: PROJECT ORGANIZATION

Figure 7-2: FUNCTIONAL ORGANIZATION

Figure 7-3: MATRIX ORGANIZATION

Figure 7-4: CLASSICAL WBS COMPARED TO RESULTS-BASED MANAGEMENT

Figure 7-5: CHANGE STAGES AND PROJECT PROCESSES

Chapter 8: Risk Management

Figure 8-1: CAUSE-AND-EFFECT DIAGRAMS

Figure 8-2: RISK QUALITATIVE EVALUATION TABLE

Figure 8-3: TYPICAL PROBABILITY DISTRIBUTION FOR COST AND SCHEDULE RISK

Figure 8-4: PROBABILITY DISTRIBUTIONS

Figure 8-5: EXAMPLE EXPECTED VALUE

Figure 8-6: EXAMPLE BEST CASE

Figure 8-7: EXAMPLE WORST CASE

Figure 8-8: DECISION TREES

Figure 8-9: EXAMPLE: DECISION TREE

Figure 8-10: COMPARISON MATRIX

Figure 8-11: RISK TOLERANCE

Figure 8-12: RISK TOLERANCE: GAMBLERS

Figure 8-13: RISK TOLERANCE: AVOIDERS

Figure 8-14: RISK STRATEGY

Chapter 9: Quality

Figure 9-1: CHANGES IN MANAGEMENT CONCEPTS

Figure 9-2: TQM: STEPS

Figure 9-3: SEVEN TOOLS FOR QUALITY MANAGEMENT. FLOWCHART: "RUSSIAN ROULETTE"

Figure 9-4: SEVEN TOOLS FOR QUALITY MANAGEMENT. FISHBONE DIAGRAM: CAR WRECK

Figure 9-5: SEVEN TOOLS FOR QUALITY MANAGEMENT. PARETO CHART: ORGANIZATIONAL TRANSFER IN COMPANY A

Figure 9-6: SEVEN TOOLS FOR QUALITY MANAGEMENT. CHECK SHEET: BAD HAMBURGERS

Figure 9-7: SEVEN TOOLS FOR QUALITY MANAGEMENT. SCATTER DIAGRAMS: HUMIDITY VS. TEMPERATURE

Figure 9-8: SEVEN TOOLS FOR QUALITY MANAGEMENT. HISTOGRAM: HISTOGRAM WITH SHIFTED CENTERING. CERTAIN ASSIGNABLE CAUSES FOR PROCESS NONSTABILITY TO BE EXPLORED

Figure 9-9: SEVEN TOOLS FOR QUALITY MANAGEMENT. CONTROL CHARTS: BUILDING A CONTROL CHART

Figure 9-10: SEVEN TOOLS FOR QUALITY MANAGEMENT. CONTROL CHARTS: SOME PATTERNS INDICATING NONSTABLE PROCESS

Chapter 10: Earned Value Reporting

Figure 10-1: EARNED VALUE REPORTS

Figure 10-2: CUMULATIVE VARIANCE REPORTS

Figure 10-3: EARNED VALUE REPORT

Figure 10-4: EARNED VALUE REPORT

Chapter 11: Communications

Figure 11-1: CLASSICAL COMMUNICATION MODEL

Figure 11-2: MYERS-BRIGGS' CHARACTERISTICS: SCALES OF PEOPLE'S PREFERENCES

Figure 11-3: SCHEME OF EYE SIGNALS