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Machiavelli, xv
Management, 189–248. See also Leadership
through alignment, 228–30
authority and, 227–31
checks and balances, 214
of conflicts, 221–25
delegating, 193–94, 197
democracy and, 227–30
and individual interests, 243–48
information and, 209–14
by intimidation, 203–7
involvement in details, 197–202
meetings and, 233–36
micromanagement, 191–95
negotiation, 237–42
and organizational priority, 243–48
personnel selection, 193–94
risk analysis, 215–20
Marks, Mike, 157–58
Marriott, Bill
on anger, 104
on appearance, 153–54
on authority, 229
on charisma, 186
on friendship, 139
on information, 210
on involvement in details, 197, 199
on professional flexibility, 29, 30–31
Masters, William, 10–11
McCourt, Frank, 17
McDonnell-Douglas, 44
Meetings, 233–36
agendas, 235
cell phones and, 234–35
controlling, 235–36
flow, 234–35
frequency, 233
leading, 235–36
length, 233–34, 235
minutes of, 236
punctuality, 234
records of, 236
Metcalfe, Walter, xi, 42
Micromanagement, 191–94. See also Details, involvement in
avoiding, 193–94
by consensus, 201
in crises, 200–201
dangers, 191–93
place for, 191–92
Military
brats, 16
and consistency, 230–31
hierarchy, 137–38
jargon, 212–13
Minorities, 64–65
Minutes, meeting, 236
Mistakes
admitting, 73–75
regretting, 177–78
Momentum, 27–28
Monsanto, 82–84
Morality, 144–45, 147, 148–49
Motivation, 229–30
Moving, 24–25
Multitasking, 26
Murphy, Patrick, 159
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