Section 1.5. VoIP in Business

1.5. VoIP in Business

Many vendors are producing cost-effective VoIP server devices for small Ethernet LANs. These devices connect together endpoints in a small office like a PBX, either through the use of conventional analog and digital phones (more on this later) or new-generation IP phones. In either case, connecting calls to the PSTN and between local phones is usually the responsibility of these server deviceslike a PBX or KTSand there are several ways to make that PSTN connection.

Using VoIP in small business environments is easier when there's some network savvy around the office. Some traditional phone vendors are now implementing VoIP systems, so the availability of third-party networking expertise is accelerating the adoption of VoIP in small businesses.