Table of Contents

a+ technician's on-the-job guide to windows xp
A+ Technician's On-the-Job Guide to Windows XP
byCurt Simmons ISBN:0072226900
McGraw-Hill/Osborne 2003 (553 pages)

Designed for the IT professional with 1-3 years of experience who needs to put their experience to work quickly and effectively in an XP environment, this practical guide offers readers skill-building as well as troubleshooting information on Windows XP.

Table of Contents
A+ Technician’s On-the-Job Guide to Windows XP
Chapter 1 - Installing Windows XP Professional
Chapter 2 - Operating System Fundamentals
Chapter 3 - Managing Folders and Files
Chapter 4 - Managing Windows XP Hardware
Chapter 5 - Managing Applications
Chapter 6 - Managing User Accounts and Permissions
Chapter 7 - Managing Disks
Chapter 8 - Managing Printing
Chapter 9 - Networking with Windows XP
Chapter 10 - Preventative Maintenance
Chapter 11 - Remote Desktop and Remote Assistance
Chapter 12 - Managing Internet Connections
Chapter 13 - ICS, ICF, and Network Bridging
Chapter 14 - Configuring Internet Explorer
Chapter 15 - Working with Digital Media
Chapter 16 - Gathering Information and Solving Problems
Appendix A - Top 25 Windows XP Professional Problems and Solutions
List of Figures
List of Tables
List of Painful Lessons I've Learned
List of Tech Talk
List of Troubleshooting

Back Cover

If you’re working as an A+ technician, the odds are you need to support Windows XP. This accessible quick reference is the ideal on-the-job companion, featuring easy-to-find information in a step-by-step, task-oriented format. Inside, you’ll get plenty of optimization and troubleshooting tips and solutions, logically organized by topic. With this practical guidebook on hand, you’ll be able to diagnose and fix most any Windows XP problem quickly and easily.

About the Author

Curt Simmons, A+, MCSA, MCSE, CTT, is a technology trainer and author of more than 20 computer books, including How to Do Everything with Windows XP from McGraw-Hill/Osborne.

A+ Technician’s On-the-Job Guide to Windows XP

Curt Simmons


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A+ Technician’s On-the-Job Guide to Windows® XP

Copyright © 2003 by The McGraw-Hill Companies. All rights reserved. Printed in the United States of America. Except as permitted under the Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of publisher, with the exception that the program listings may be entered, stored, and executed in a computer system, but they may not be reproduced for publication.

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ISBN 0-07-222690-0

Brandon A. Nordin

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Information has been obtained by McGraw-Hill/Osborne from sources believed to be reliable. However, because of the possibility of human or mechanical error by our sources, McGraw-Hill/Osborne, or others, McGraw-Hill/Osborne does not guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or the results obtained from the use of such information.

About the Author

Curt Simmons (A+, MCSA, MCSE, CTT) is a technology author and trainer based in Dallas, Texas. Curt is the author of more than 20 high-level and user-level computing books on a variety of topics. When Curt is not writing about new technology, he spends his time with his wife and children. You can visit Curt on the Internet at or send him an e-mail at

About the Technical Editor

Kim Frank (MCT, MCSE on W2K/NT4.0, MCSE+I, MCSA, MCP+I, A+) has more than 10 years experience in the global Internet technology (IT) arena. He is originally from Denmark, where he worked for a leading multinational professional services organization. Kim is now a technical trainer and cofounder of CTE Solutions, Inc., a prominent Microsoft Certified Technical Education Center (CTEC) in Ottawa, Canada, and teaches at various locations across the country. Among his specialties are .NET Server, Windows XP, and Windows 2000 Active Directory design, implementation, and migration. Kim can be reached at