AKA | Criteria Rating Form |
Classification | Decision Making (DM) |
A point-scoring evaluation rates the importance, value, or preference of listed solutions, factors, or issues by the assignment of points to every alternative, not to exceed a team-set maximum of 100 or 1000 points of all listed alternatives. This rating system effectively supports a team's consensus decision-making effort.
To review and rate all listed alternatives.
To select, by numerical rating, a team's preferred solution, factor, or issue.
To team-rate the importance, value, or best option of a matrix of factors.
Select and define problem or opportunity | |
→ | Identify and analyze causes or potential change |
→ | Develop and plan possible solutions or change |
Implement and evaluate solution or change | |
→ | Measure and report solution or change results |
Recognize and reward team efforts |
1 | Research/statistics |
Creativity/innovation | |
2 | Engineering |
Project management | |
Manufacturing | |
3 | Marketing/sales |
Administration/documentation | |
Servicing/support | |
4 | Customer/quality metrics |
Change management |
before
Selection Matrix
Rating Matrix
Ranking Matrix
Weighted Voting
Solution Matrix
after
Problems Selection Matrix
Project Prioritization Matrix
Starbursting
Run-It-By
Different Point of View
When point-scoring, use a total of 100 or 1000 points for the distribution across problems, elements, conditions, factors, issues, or ideas.
STEP 1 The team facilitator reviews the process of point-scoring with the team.
STEP 2 A point-scoring matrix is drawn on a flip chart or whiteboard. All factors are discussed and recorded in teh matrix. See example Company TQM and Employee Involvement Events.
STEP 3 Next, the team decides on the maximum number of points to be distributed: 100 or 1000 points. In this example 100 points were distributed.
STEP 4 The facilitator now guides the participants through the evaluation of each listed alternative and arrives at a team rating of points to be assigned to reach the preferred alternative.
STEP 5 The point-scoring matrix is filled and all columns are added to show the highest total. This is the preferred alternative. In this example, 95 points reflect the team's choice.
STEP 6 The matrix is checked for accuracy and dated.