Search the AppleCare Knowledge Base

Task #70

Difficulty Level 2

Although you may already consider Sherlock helpful in researching all sorts of things on the Internet — from the spelling of a word or the show times for a movie to flight schedules and driving directions (see task #86) — Panther power users know that Sherlock is also the perfect sleuth for delving into the AppleCare Knowledge Base.

The Knowledge Base provides you with the latest help from Apple technical support, including solutions and workarounds to help you deal with specific hardware and software under Mac OS X.

Did You Know?

AppleCare and Sherlock make a great team, especially when you are searching for additional help with the text from an error or warning dialog box. Choose the phrase from the error message that is most likely to return a match.