Case Scenario Exercises

Scenario 6.1

You upgrade a computer running Windows 98 to Windows XP. After the installation, the sound card does not work. You check Device Manager: The sound card is installed, but it indicates an error condition. You decide to update the drivers to see whether that will resolve the problem. How do you update the sound card drivers?

Scenario 6. 2

A user is attempting to install a device driver for a new video card that she has obtained for her Windows XP computer. She is receiving an error message that says that unsigned drivers cannot be installed. The user has done some research and has located the Driver Signing option on the Hardware tab of the System Properties dialog box. However, the option to disable driver signing is not available to her. What must you do to enable the user to control driver signing on her computer?