Problem You receive any of a variety of error messages when reading a CD-ROM or DVD-ROM, similar to any of the following: - application name is not a valid win32 application.
or - A device attached to the system is not functioning.
or - A required file kernl32.dll was not found.
or - Not enough memory to run this application.
or - Cannot find the file(s) needed to start this application.
or - Error Reading From File [Installer Error 1305]
or - Unable to find Setup.exe
or - CDR-101
or - Unable to read drive drive letter:
or - Insufficient Memory
You receive an error message: Video cannot be shown on the computer monitor because of one of the following reasons: A) Low video memory. Please try using lower display resolution and/or colors. B) Another application is currently using the necessary display resources. Please ensure that no such application is running. C) The display adapter is incompatible with the DVD decoder. Please try to obtain a display driver update. Do you want to continue? Yes/No
You may also experience one of the following problems: No disk volume label appears in Windows Explorer. You cannot view the contents of the disk in Windows Explorer. The computer stops responding when you insert the disk in the drive or read a disk. You cannot eject the disk from the drive. It takes an exceptionally long time to read the disk contents.
Solution
Examine the disk -
If the disk is damaged, contact the manufacturer about a replacement CD. If you experience problems with a DVD disk, make sure that you insert the DVD into a DVD drive, not a CD-ROM drive.
Clean the disk -
To clean the CD-ROM or DVD-ROM, use a disk-cleaning kit, or gently wipe the silver/nonlabel side of the disk with a soft, lint-free cotton cloth. You may dampen the cloth with lightly soapy water, a 50/50 alchohol/water mixture to get the tough grime off the surface, then dry the disk thoroughly before you put it into the drive.
Test the disk in a different drive -
If your computer has multiple CD-ROM drives, CD-R drives, CD/RW drives, or DVD drives, test the disk in the other drive. For DVDs, make sure that the drive has a DVD logo on the front. If the disk works in another drive, the original drive may not be properly reading the disk. If the disk is clean and does not work in either drive, it is probably damaged and has to be replaced.
Clean the drive -
You can clean the disk drive by using a CD-ROM drive cleaning disk or DVD drive cleaning disk. These cleaning disks are available in most computer or home electronics stores.
Use only stick-on labels or CD marking pens to label CD and DVDs -
Believe it or not, the bottom or record/playback side of a CD-ROM or DVD is more resilient and abuse-resistant than the top or label side, and the use of sharp objects or bleeding-through of permanent marker ink can adversely affect the record- or play-ability of your disk. Record first, mark or label after.
Discussion CD-ROM and DVD media are remarkable but not perfect nor do they last forever. Variations in manufacturing processes, materials, and of course day-to-day handling of CDs can affect their lifespan and performance. Placing dirty media into a drive will transfer some of the dirt to the drive's internal parts and reduce its life as well. Treat all media and drives with care. Basic or low-performance video adapters may lack adequate internal RAM to support the high resolution of DVD movies. An error message may also appear if Microsoft NetMeeting is started, or even if the NetMeeting icon is on your Taskbar. NetMeeting and DVD playback both use the overlay mixer. Only one program at a time can gain access to the overlay mixer. See Also http://www.pcguide.com/ts/x/comp/cd/index-c.html, and MS KB 321641, "How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Disks" |
