Index_T

T

TAGRAM, 396

Tape drives, 534

Task Manager, 48–50, 656–657

TASKKILL command, 328–329

TCP/IP (Transmission Control Protocol/Internet Protocol)

network topology, 591, 856

Windows NT, 703

Windows 9x, 669

Telecommunications

calling cards, 232

call waiting and Internet service, 242

data transfer speed, 241–242

Dialing Rules, 226–227, 229–232

dongles, 223–224, 839

DSL filters and, 234

PBX phone lines and modems, 193, 223

Phone and Modem applet, 229–232

surge suppressors and telephone line protection, 223

voice and modems, 189

voice mail, 242

TELNET command, 706

Temperature-monitoring software, 265

Terabyte, as size unit, 441

Terminal programs, 191–192

Terminating programs or processes, TASKKILL command, 328–329

Test site requirements, 386

Tests. See CompTIA A+ certification exams

Text editors, 639

Text files, 621

TFTP (Trivial File Transfer Protocol), 741

Thermal card or chip creep, 431

Thermal ink printers, 501

Thermal pads, 87

Thicknet (10Base5) cables, 561, 566

Thinnet (10Base2) cable, 561–562, 566

Thrashing, 118

TIFF images, 498

Timer

clock and bus speed, 422

IRQ and system timer, 465

Token passing, 590

Token ring standards, 582–583

Toner, printer, 509, 512

Tools for repairs, 6–9

Tools, diagnostic, 256–259

Touch screens, 474–475

Touchpads, 209, 474

TP (Twisted-Pair) cable, 562–564

Tracert command (DOS), 591

TRACERT utility, 704–705

Trackballs, 475

Transceivers, 571

Transport layer, OSI reference model, 584

TREE command, 630

Triton chipset, 396

Trojan horses, 598, 742

Troubleshooting

Access Denied, 268–269

AOL connections, 249–250

audio problems, 292, 297

AUTOEXEC.BAT, 54–55

Automated System Restore (XP Professional), 283

BIOS update failures, 84

booting errors, 286

broadband (high-speed) Internet connections, 232–236

CD/DVD installations, 541

data reading problems, 150, 294–295

dead computer, 285, 401

device conflicts, 658–660. See also Device Manager

device status, 40

diagnostic tools, 256–259

e-mail problems, 243–249, 299–300

Emergency Repair Process, 278–279

erratic behavior, 287

FAQs and, 259

floppy drives, 296–297, 521–522

hard drives, 147–150, 294–295, 297, 523, 536–538

hardware peripherals, 295

information-sharing groups and, 262

Internet connection problems, 222, 298–300

jerky pointers, 212–214

keyboards, 217–219, 471–472

knowledge bases and, 260

Last Known Good (LKG) Configuration, 277, 691, 723

list of simple fixes, 264

lockups, 40, 42–43, 123–124, 214, 265, 286

manufacturers as resources for, 259–262

memory, 119–121, 123–126

modems, 190–193, 298–300

networks, 603–604

optical drive won’t open, 169–170

overheating problems, 290

passwords, 405

performance problems, 287

POST cards for, 7

power supplies, 401

printing problems, 266–268, 293

procedures, 255

questions to ask, 255

Registry problems, 269–271

Registry repairs, 271–273

reinstalling Windows 9X over an existing installation, 279–280

remote troubleshooting, 265–266

resolving boot issues, Windows NT, 691

Restoration of System State Data, 282–283

Safe Mode Boot, 274, 286

shut downs, 282, 287

software for, 7

software installation problems, 288–289

sound and CD/DVD playback, 541

strategies for, 253–254

support, getting personalized assistance, 261

system crashes, 265

System File Checker (98, 2000 and XP), 274–277

system information, accessing, 257

System Restore, 281

tips for remote troubleshooting, 266

video capture devices, 181

video problems, 181, 290–291

web pages won’t open, 236–241

Win95 installation failure, 649

Windows 2000 tips, 743–745

Windows 9x tips, 670–674

Windows 9X, reinstalling, 279–280

Windows ME tips, 784–787

Windows NT tips, 707–709

Windows XP tips, 823–824

Turbo buttons, 97

TWAIN and WIA, 809

Twisted pair cable, 562–564

TYPE command, 329–330, 342