Verifying Implementation

GP 2.9 Objectively Evaluate Adherence

Objectively evaluate adherence of the causal analysis and resolution process against its process description, standards, and procedures, and address noncompliance.

Elaboration

Examples of activities reviewed include the following:

• Determining causes of defects

• Addressing causes of defects

Examples of work products reviewed include the following:

• Action proposals selected for implementation

• Causal analysis and resolution records

GP 2.10 Review Status with Higher Level Management

Review the activities, status, and results of the causal analysis and resolution process with higher level management and resolve issues.

GG 3 Institutionalize a Defined Process

The process is institutionalized as a defined process.

AUTHORS' NOTE: This generic goal's appearance here reflects its location in the continuous representation.