Table of Contents

Novell® GroupWise® 7 Administrator Solutions Guide
By Tay Kratzer, Erno de Korte
...............................................
Publisher: Novell Press
Pub Date: November 02, 2005
ISBN: 0-672-32788-0
Pages: 936

Table of Contents  | Index

		Copyright
		About the Authors
		Acknowledgments
			We Want to Hear from You!
			Reader Services
		Introduction
		Part I:  Architecture
			Chapter 1.  GroupWise Architecture: Basics
				Understanding a Basic GroupWise 7 System
				Other GroupWise Objects and Services
				The Evolution of GroupWise
				For More Information
				Summary
			Chapter 2.  Creating a GroupWise System
				Installing GroupWise
				Creating a GroupWise System
				Creating the GroupWise Primary Domain
				Summary
			Chapter 3.  Understanding the GroupWise Directory
				GroupWise Directory Components
				The GroupWise Domain Database
				The GroupWise Post Office Database
				Summary
			Chapter 4.  Understanding the GroupWise Information Store
				The Post Office Directory Structure
				The Core of the Messaging System
				The User and Message Database Relationship
				The GroupWise Document Management System
				Document Reference Relationships
				For More Information
				Summary
		Part II:  Administration Interface
			Chapter 5.  Working with GroupWise Objects
				The GroupWise View
				Viewing the Domain Object
				Viewing the Post Office Object
				Configuring Library Objects
				Administering User Objects
				Understanding Resource Objects
				The Distribution List Object
				Summary
			Chapter 6.  Using GroupWise System Operations
				Accessing System Operations
				Changing Connections with Select Domain
				System Preferences
				eDirectory User Synchronization
				Creating a Custom eDirectory Attribute and Using Admin-Defined Fields
				Creating a Mobile Phone Entry in the GroupWise Address Book
				Pending Operations
				Addressing Rules
				Time Zones
				External System Synchronization
				Software Directory Management
				Using Restore Area Management
				Internet Addressing
				Trusted Applications
				LDAP Servers
				Global Signatures
				Summary
			Chapter 7.  GroupWise Utilities and Diagnostics
				The GroupWise Utilities Menu
				Client Environment Options
				Client Send Options
				Understanding the Architecture Behind the Client Options Interface
				Using Client Options to Lock Down the GroupWise Archive
				Expired Records
				Email Address Lookup
				The Synchronize Tool
				User Move Status
				Link Configuration
				Document Properties Maintenance
				The New System Tool
				GW/eDirectory Association
				GroupWise Diagnostics
				Summary
		Part III:  Agents and Clients
			Chapter 8.  Configuring the Post Office Agent
				Loading the POA
				Configuring the POA
				Monitoring and Configuring the POA at the Console Screen
				Understanding the Agent Log
				Best Practices
				Summary
			Chapter 9.  Configuring the Message Transfer Agent
				Loading the MTA
				Link Configuration and the MTA
				Message Transfer Agent Console Commands
				Notable MTA Commands and Switches
				Understanding the MTA Log
				Configuring the MTA to Support Live Remote
				Best Practices
				Monitoring Your MTA Through a Web Browser
				Summary
			Chapter 10.  Installing and Configuring the GroupWise Internet Agent
				GWIA Architecture
				Installing the GWIA
				Loading the GWIA
				Understanding GWIA Configuration Files
				Configuring the GWIA
				Configuring Access Control
				Understanding the GWIA
				Understanding the GWIA Log
				Configuring Dial-Up Internet Access
				Monitoring the GWIA Through a Web Browser
				GWIA Configuration Files
				Best Practices
				Summary
			Chapter 11.  Installing and Configuring GroupWise WebAccess
				Understanding WebAccess Architecture
				Installing the GroupWise WebAccess Gateway
				Loading the GroupWise WebAccess Agent and Application
				Logging In To the GroupWise WebAccess Client
				Configuring the GroupWise WebAccess Gateway
				Configuring the WebAccess Agent Subcomponents
				Configuring the Document Viewer Agent
				Understanding the GroupWise WebAccess Console
				Understanding the GroupWise WebAccess Log Files
				Configuring an LDAP Address Book for WebAccess
				Monitoring GroupWise WebAccess Through a Web Browser
				Advanced Installation Options for WebAccess
				Changing the GroupWise WebAccess Login Experience
				Skipping the GroupWise WebAccess Language Page
				Disabling the GroupWise Document Management Options
				Specifying WebAccess Client Themes
				Best Practices
				Summary
			Chapter 12.  Administering the GroupWise Client
				Understanding the GroupWise Windows Client Installation Process
				Understanding the Components That are Part of a GroupWise Installation
				Introducing the GroupWise MSI installation
				Installing the GroupWise Client from CD
				Installing the GroupWise Client by Running SETUP.EXE from a Network Drive
				Distributing the GroupWise Client via ZENworks
				Creating a SETUPIP GroupWise Client Distribution System
				Upgrading the GroupWise Client via a Network Drive
				Adding Grace Logins Before a Forced Upgrade
				Forcing a Windows Registry Change Through SETUP.CFG
				Auditing the GroupWise Client Upgrade
				Understanding the GroupWise Login Process
				Administering the Login Process
				Administering GroupWise Client Options
				Comparing GroupWise Clients on Windows and Other Platforms
				Summary
		Part IV:  Practical Administration
			Chapter 13.  Moving Users
				Understanding the Directory-Level Move of a GroupWise User Object
				Moving a GroupWise User
				Assessing the Success of a User Move
				Using the User Move Status Utility When Something Goes Wrong
				Tips for Moving Many Users
				Summary
			Chapter 14.  Working with GroupWise Agents on the Linux Platform
				Linux Conventions
				GroupWise Agent Code Installation, Configuration Files, and Agent Startup
				The /etc/init.d/grpwise Script
				The /etc/opt/novell/groupwise/gwha.conf File
				Initializing GroupWise Agents
				Locating GroupWise Agent Log Files
				Summary
			Chapter 15.  Administering Multiple GroupWise Systems
				Multiple-System Concepts
				Releasing a Secondary Domain to Create a New GroupWise System
				Synchronizing External Systems
				Merging Two External GroupWise Systems
				Defining IDOMAINs for an External Domain
				Summary
			Chapter 16.  Internet Addressing
				Overview of GroupWise Internet Addressing
				Defining an Internet Address
				Enabling Internet Addressing
				Enabling MTA-Direct Connectivity (GWMTP)
				Internet Addressing Overrides
				Mail Routing with Internet Addressing Enabled
				Understanding the Parsing and Lookup Process
				Best Practices
				Summary
			Chapter 17.  Maintaining the GroupWise System
				Information-Store Maintenance Concepts
				Creating Scheduled Events for Maintenance
				GroupWise Archive Message Store Maintenance
				GroupWise Windows Client Caching Mode and Remote Mode Maintenance
				GroupWise Directory Database Maintenance
				Summary
			Chapter 18.  Monitoring Your GroupWise System Through GroupWise Monitor
				The GroupWise Monitor Components
				Installing GroupWise Monitor Agent
				Configuring Your System to Better Support GroupWise Monitor
				Starting and Using the GroupWise Monitor Agent
				Installing the GroupWise Monitor Application
				Summary
		Part V:  Applied Architecture
			Chapter 19.  Building Your GroupWise System Correctly
				General System Configuration
				Post Office Configuration
				Best Practices
				Summary
			Chapter 20.  Troubleshooting Message Flow
				Understanding Message Flow at the Database Level
				Using File Flow for Troubleshooting
				Troubleshooting Tips and Tricks
				Best Practices
				Summary
			Chapter 21.  Moving Domains and Post Offices
				Considerations Related to Moving a Domain
				Considerations Related to Moving a Post Office
				Moving a GroupWise Post Office to a New UNC Path
				Moving a Domain to a New OU
				Summary
			Chapter 22.  Troubleshooting the GroupWise Directory
				Using the Correct Tools
				Fixing WPHOST.DB Files
				Fixing WPDOMAIN.DB Files
				Fixing GroupWise Directory Anomalies Without Rebuilds
				How GroupWise Directory Changes and Objects Are Replicated
				Best Practices for Working with the GroupWise Directory
				Bulletproofing the GroupWise Directory
				Understanding the Administration System
				Summary
			Chapter 23.  Troubleshooting GroupWise
				The Five Most Common GroupWise Errors
				Using the Scientific Method
				GroupWise Error Codes
				Using Three-Step Mailbox Troubleshooting
				Determining Problem Specificity
				Generating a Fresh User Database Without Losing Items
				Summary
			Chapter 24.  Using Wireless and Handheld Devices with GroupWise 7 WebAccess
				Understanding Templates
				Accessing Your GroupWise Mailbox from a Pocket PC Device
				Defining a New Browser User Agent Type
				Accessing Your GroupWise Mailbox from a Wireless Phone
				Information Regarding SSL-ized Connections from Handheld Devices
				Summary
			Chapter 25.  Configuring a Spam/Junk Mail Control Solution
				Is Spam Really a Problem?
				GroupWise Spam/Junk Mail Solutions
				Summary
			Chapter 26.  Configuring GroupWise Authentication via LDAP
				Understanding the Value of LDAP Authentication
				LDAP Authentication and GroupWise External Entities
				eDirectory LDAP Server Tips
				Testing and Confirming LDAP Authentication
				LDAP Authentication Troubleshooting Tips
				Creating Fault Tolerance
				Summary
			Chapter 27.  Securing Your GroupWise System via SSL
				Understanding SSL Architecture
				Configuring and Signing Certificates in eDirectory
				Summary
			Chapter 28.  Restoring Deleted Users
				The Scenario
				Recover and Restore a User's Account
				Import and Restore or Archive a User's Account
				Bringing the User Back
				Summary
			Chapter 29.  Configuring a GroupWise Messenger (Instant Messaging) System
				Architectural Basics
				Creating a Basic GroupWise Messenger System
				Starting Your GroupWise Messenger Agents
				Installing the GroupWise Messenger Client
				Summary
		Part VI:  Solutions
			Chapter 30.  Creating a Secure Messaging Solution
				So Do We Need to Fix This Problem?
				Information Is Leaking Out When Email Is Sent Across the Internet
				Overview of How to Secure Messages
				A More Detailed Discussion of S/MIME
				For More Information on Secure Messaging
				Summary
			Chapter 31.  Creating a Highly Available GroupWise WebAccess Solution
				High-Availability/Distributed Installation Concepts
				Configuring GroupWise WebAccess for More Scalability and Stability
				Summary
			Chapter 32.  Creating a Highly Available GroupWise Internet Agent Solution
				The GWIA as a Connector Between SMTP and Other GroupWise Processes
				DNS Services and GWIA
				Using Multiple GWIAs to Strengthen the SMTP Stream for Incoming Messages
				Using Multiple GWIAs for a Redundant SMTP Stream for Outgoing Messages
				Summary
			Chapter 33.  Creating Solutions to Limit Post Office Message Store Size
				Mailbox and Message Size Limits
				Forcing Message Size Limits on the Internet Agent
				Exploring Archiving Solutions
				Summary
			Chapter 34.  Creating a GroupWise-to-GroupWise Communication Solution Across the Internet
				An Overview of Message Transfer Protocol and Internet Addressing
				Checking Whether Internet Addressing Is Enabled
				Enabling MTA-Direct Connectivity (GWMTP)
				Mail Routing with GWMTP Enabled
				Summary
		Index