Table of Contents


book cover
Voice over IP First-Step
By Kevin Wallace
...............................................
Publisher: Cisco Press
Pub Date: December 07, 2005
ISBN: 1-58720-156-9
Pages: 336
 



Table of Contents  | Index

   Copyright
   About the Author
   About the Technical Reviewers
   Acknowledgments
   Icons Used in This Book
   Introduction
      How This Book Is Organized
      Who Ought to Read This Book
      Stuff You'll Find in This Book
      For More Information. . .
        Chapter 1.  Touring the History Museum of Telephony
      Dissecting a Telephony Network
      The Public Switched Telephone Network: The Phone System That You Grew Up With
      Private Branch Exchanges: How Big Businesses Talk
      Key Systems: How Small Businesses Talk
      Ringing, Dial Tone, and Other Bells and Whistles
      Case Study: Your Turn to Put the Pieces in Place
      Chapter Summary
      Chapter Review Questions
        Chapter 2.  Making Waves: Turning Your Voice into 1s and 0s
      Chopping Your Voice into "Byte"-Size Pieces
      Squeezing Your Voice into a Smaller Package
      Deciding How Much Bandwidth Is Enough
      Case Study: Your Turn to Choose the Bandwidth
      Chapter Summary
      Chapter Review Questions
        Chapter 3.  Paving the Pathway to a Voice over IP Network
      Competing with the Reliability of Existing Phone Systems
      Replacing PBX Trunks: Out with the Old, In with the New
      Connecting a Router to a Phone Line
      Connecting a Router to a Digital Circuit
      Voice over IP in the Home
      Case Study: Your Turn to Put the Pieces of the Puzzle Together
      Chapter Summary
      Chapter Review Questions
        Chapter 4.  Meet the "Brain" of the Voice over IP Network
      Replacing Your Old Phone Switch with Cisco CallManager
      There Is Power in Numbers: Grouping Cisco CallManagers Together
      Designers' Challenge: Placing Cisco CallManagers in the Network
      Setting Guidelines for Who Can Make Calls
      Replacing Old Phones with IP Phones
      Selecting Features for IP Phones
      The Cone of Silence: Securing Voice
      A Picture Is Worth a Thousand Words: Adding Video to Voice Calls
      Cisco CallManager in the "Express" Lane
      Case Study: Your Turn to Do an Extreme Phone System Makeover
      Chapter Summary
      Chapter Review Questions
        Chapter 5.  Speaking the Gateways' Languages
      Gateway Protocols: The Languages of Love
      The Tried and True Language: H.323
      Cisco's Very Own: MGCP
      The New Kid on the Block: SIP
      Case Study: Your Turn to Be Trilingual
      Chapter Summary
      Chapter Review Questions
        Chapter 6.  Why Quality Matters
      Too Many Swimmers in the Bandwidth Pool
      Being Politically Incorrect: Treating Special Traffic in a Special Way
      Giving Voice Top Priority
      Feeling a Little Congested?
      Setting Speed Limits on Traffic
      Doing More with Less (Bandwidth)
      Automatically Configuring QoS with AutoQoS
      Case Study: Your Turn to Use Your New "Quality of Service" Tools
      Chapter Summary
      Chapter Review Questions
        Chapter 7.  VoIP Supporting Roles
      Leave a Message at the Beep: the Cisco Answer to Unified Messaging
      Have Your People Call My People: Creating a Conference Call
      Your Call Is Very Important to Us: The Cisco Answer to Call Centers
      Case Study: Your Turn to Pick Add-On Features
      Chapter Summary
      Review Questions
        Appendix A.  Answers to Chapter Review Questions
      Chapter 1
      Chapter 2
      Chapter 3
      Chapter 4
      Chapter 5
      Chapter 6
      Chapter 7
        Appendix B.  Next Steps: Where Do I Go From Here?
      Basic Router and Switch Configuration
      IP Telephony Certifications
   Glossary A
      A
      B
      C
      D
      E
      F
      G
      H
      I
      J
      K
      L
      M
      N
      O
      P
      Q
      R
      S
      T
      U
      V
      W
   Index



Voice over IP First-Step
Voice over IP First-Step
ISBN: 1587201569
EAN: 2147483647
Year: 2005
Pages: 138
Authors: Kevin Wallace

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