Index_I

I

IBM, 109 “110, 195

Identification mistakes, 210 “211

Image, in quality, 113

Implementation phase (job plans), 591 “592

attitude, 596

audit results, 597

goals, 591 “592

organization, 594 “595

plans, 592 “593

principles, 593 “594

system evaluation, 593

value council, 596 “597

Importance/feasibility matrix, 141

Importance/performance analysis, 131

Importance rating, 84

Improvement potential, 141

Imputed costs, 703

Inadvertent mistakes, 211

Incentives, in benchmarking, 104 “105

Inch dimensions, 520 “521

Income after taxes, 484

Income before extraordinary items, 668 “669

Income before nonrecurring items, 668 “669

Income before taxes, 668

Income from continuing business, 668

Income statements, 664, 667 “668

in annual reports , 671

ratio analysis of, 690

in summary of normal debit/credit balances , 674

Income taxes, 683 “685

Incoming material inspection, 528

Incremental costs, 569, 703

Independent quality rating, 487

Indexing mechanisms, 206

Indicators, 21, 527

Indirect costs, 36, 703

Indirect labor, 569

Indirect materials, 569

Industrial cleanser, 89 “94

Industrial engineering, 508

Industrial state, 663

Industry analysis, 129 “130

Infant mortality period, 293

Infeasible designs, 183 “184

Inflation, 679

and inventories, 682 “683

and sales forecasting, 710

Information

collecting, 564

in customer/supplier relationship, 22

in expanded partnering, 24

Information brokers , 148

Information phase (job plans), 563 “564

cost visibility, 564 “565, 568

functions in, 567 “568, 573 “574

information collection, 564

project scope, 565 “567

Information systems and management

in business assessments, 139

conformance elements in, 508

nonconformance elements in, 509

in partnering, 22, 24

Information theory, 542

Informative inspection, 217

Inherent availability, 292

In-house reviews, 467

Injuries, costs of, 36

Inland Steel, 99

Inner arrays, 393

Innovations, levels of, 549

In-process inspection, 528

Input, 27, 61

Input output method, 577

Inspections

in classifying characteristics, 529

interpreting results of, 530

points, 528

process in, 206

purpose of, 528

stations , 487

techniques in, 217

types of, 528 “529

Instruments, 525

Intangible assets, 667

Integrator approach, 199

Intellectual property, 22

Intelligence Tracking Service, 146

Intentional mistakes, 212

Interdepartmental goals, 161

Interest income, 668, 685

Interface matrix, 258 “260, 279

Interference, 360

Interference testing, 321 “323

Interim design review, 466

Intermittent transfer manufacturing, 206

Internal assessments, 132

Internal benchmarking, 122

Internal best performers, 143

Internal failure costs, 101, 483, 490

Internal manufacturing, 5 “6

Internal organizations, for partnering, 14 “15

Internal processes, 53

Internal rate of return (IRR) method, 611 “612, 709 “710

Internal standards and tests, 79

Internal variations, 29

International System of Units (SI), 520

Internet, in customer/supplier communications, 13

Intrinsic value, of assets, 680

Inventories, 682

cycles, 707

determining value of, 682 “683

Economic Order Quantity (EOQ) model, 707

as internal failure cost, 490

Inventory control systems, 159

Inventory profits, 458

Inverse power model, 307 “308

Inversion method, in problem-solving, 583

Investments, 458

assets as, 680

bonds , 695 “696

capital, 661

and depreciation, 685

rating systems for, 695 “696

stocks, 696 “698

Invoice, 675

IRR (internal rate of return) method, 611 “612, 709 “710

Ishikawa diagram, 134

ISO 9000 certification program, 42

ISO/TS 19469 certification program, 42