Develop database on mass production capabilities versus plan.
Identify problems and areas for further improvement.
Integrate operator-suggested efficiency or effectiveness improvements into plan.
Identify additional customer inputs.
Note | Fourth and final quality management meeting held three months after start of mass production. Manufacturing leads; engineering participates. |
Actual performance data integrated into QFD package
Additional study needs detailed and commitments made
The importance and focus on the "voice of the customer" results in:
Reinforcing the quality linkage between departments
Setting the priorities for achieving marketplace advantage
Reducing the time from concept to product delivery