A procedure outlines what is to be done, under which conditions, by whom, and when, to satisfy policies and SLAs. With the example of the SLA statement in the previous section, a procedure could look like this:
An obvious next step to increase productivity is to automate those parts of a procedure that follow a fixed repetitive pattern. For example, you could write a script that issues a set series of commands. A more elaborate piece of code might handle more complex parts of a procedure. Step one of our example is already automated through z/VM.