Index_T

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T

TASKKILL command, 315

TASKLIST command, 315–316

Task Manager applet, 46–48

Telecommunications

calling cards, 210–211

call waiting and Internet service, 221

data transfer speed, 220–221

Dialing Rules, 209–210

dongles, 201–202

DSL filters and, 213

PBX phone lines and modems, 179

Phone and Modem applet, 209–210

surge suppressors and telephone line protection, 201

voice and modems, 175

voice mail, 221

Temperature-monitoring software, 243

Terminal programs, 177–178

Terminating programs or processes, TASKKILL command, 315

Thermal pads, 83

Thrashing, 104–105

Tools

diagnostic tools for trouble-shooting, 234–235

listed and described, 4–7

Troubleshooting

Access Denied, 247

AOL connections, 228–229

audio, 286

AUTOEXEC.BAT, 51

Automated System Restore (XP Professional), 261

BIOS update failures, 80

booting errors, 281–282

data reading problems, 135

dead computer, 281

diagnostic programs, 236

diagnostic tools, 234–235

e-mail problems, 222–228, 290–292

Emergency Repair Process, 255–257

erratic behavior, 282–283

FAQs and, 238

hard drives, 290

information-sharing groups and, 240

Internet connection problems, 200, 290–292

jerky pointers, 189–190

keyboard configuration, 194

knowledge bases and, 238–239

Last Known Good (LKG) Configuration, 252–255

list of simple fixes, 242–243

lockups, 40, 110, 190, 242

manufacturers as resources for, 237–238

memory, 106–107, 110–112

modems, 290–292

mouse pointer won't move, 40, 110

mouse pointer won't move x lockups, 190, 242

optical drive won't open, 155–156

overheating problems, 284

performance problems, 282–283

printing problems, 244–246, 287

registry problems, 247–251

Registry repairs, 248–249

reinstalling Windows 9X over an existing installation, 257–258

remote troubleshooting, 243–244

Restoration of System State Data, 260–261

Safe Mode Boot, 252

shut downs, 282

software installation problems, 283–284

strategies for, 232–233

support, getting personalized assistance, 240

system crashes, 243

System File Checker (98, 2000 and XP), 252–255

system information, accessing, 235–236

System Restore, 258–259

tips for, 244

video capture devices, 167

video problems, 167, 169, 285–286

web pages won't open, 215–220

Windows 9X, reinstalling, 258–259

Turbo buttons, 93

TYPE command, 316, 329

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