5.6 Recommendations for Management and Team Members

Management Recommendations

Take phase reviews seriously. Phase reviews are designed to give executive management a ˜ ˜snapshot of the status of the project. They are an excellent tool for confirming that processes are being followed and team deliverables are completed on time. If executive staff doesn t take phase reviews seriously no one else will.

Hold people accountable. Phase reviews are an excellent way to monitor and track accountability. Save phase reviews so you can track promises and commitments.

Don t release bad code. Remember, fixing a bug in the field is ten times more expensive than fixing a bug before the project is released. Poor quality projects do not help the end users.

Team Recommendations

• Give the beta users a thank you gift.

• Hold a beta team debriefing session.