Getting Help

Every effort has been made to ensure the accuracy of this book and the contents of its companion CD. If you do run into problems, please contact the sources listed below for assistance.

Getting Help with This Book and Its Companion CD

If your question or issue concerns the content of this book or its companion CD, please first search the online Microsoft Press Knowledge Base, which provides support information for known errors in or corrections to this book, at the following Web site:

• www.microsoft.com/mspress/support/search.asp

If you do not find your answer at the online Knowledge Base, send your comments or questions to Microsoft Press Technical Support at:

• [e-mail]

Getting Help with Microsoft Office Outlook 2007

If your question is about Microsoft Office Outlook 2007, and not about the content of this Microsoft Press book, your first recourse is the Outlook Help system. This system is a combination of help tools and files stored on your computer when you installed the 2007 Microsoft Office system and, if your computer is connected to the Internet, information available from Microsoft Office Online.

To find out about an item on the screen, you can display a ScreenTip. For example, to display a ScreenTip for a button, point to the button without clicking it. The ScreenTip gives the button's name and, in most cases, a description of what it does when you click it.

In the Outlook program window, you can click the Microsoft Office Outlook Help button (a question mark in a blue circle) to display the Outlook Help window with information related to the functions of that dialog box.

When you have a question about using Outlook, you can type it in the Type A Question For Help box at the right end of the program window's menu bar. Then press Enter to display a list of Help topics from which you can select the one that most closely relates to your question.

If you want to practice getting help, you can work through this exercise, which demonstrates two ways of locating information.

BE SURE TO start Outlook before beginning this exercise.

1. At the right end of the menu bar, click the Type a question for help box.

2. Type How do I get help?, and then press the key.

   A list of topics that relate to your question appears in the Search Results task pane. If you have an active Internet connection, this list includes current content from Microsoft Office Online, so your results might vary from those shown here.

   

   You can click any of the listed topics to get more information or instructions.

3. In the Search Results task pane, scroll the results list, and then click a topic that interests you.

   The Outlook Help window opens, displaying information about that topic.

4. At the right end of the Outlook Help window's title bar, click the Maximize button, and then in the topic pane, click Show All.

   The topic content expands to provide in-depth information about getting help while you work.

   

5. At the right end of the Outlook Help window's title bar, click the Close button.

6. To access the Help system in a different way, on the Help menu, click Microsoft Office Outlook Help.

   Outlook Help opens, displaying a basic topic list from which you can browse to information.

7. On the Outlook Help window's toolbar, click the Table of Contents button.

   The Table Of Contents pane opens, displaying the same list in a tree structure that you can expand.

   

8. In the Table of Contents pane, click E-mail, click Creating messages, and then click Save a message.

   Outlook Help displays the Save A Message topic.

9. Experiment on your own with finding information in Outlook Help.

CLOSE the Outlook Help window when you finish.

More Information

If your question is about Microsoft Office Outlook 2007 or another Microsoft software product and you cannot find the answer in the product's Help system, please search the appropriate product solution center or the Microsoft Knowledge Base at:

• support.microsoft.com

In the United States, Microsoft software product support issues not covered by the Microsoft Knowledge Base are addressed by Microsoft Product Support Services. Location-specific software support options are available from:

• support.microsoft.com/gp/selfoverview/