Chapter Quiz

1.	When creating a project team, why must the project manager know the skills of each of the prospective team members ? It helps the project manager determine the budget of the project. It helps the project manager determine how long the project will take. It helps the project manager determine if he wants to lead the project. It helps the project manager assign tasks .
2.	Of the following, which two are methods the project manager can use to assess internal skills? Prior projects Reports from other project teams Recommendation of management Projects the project manager has worked on
3.	When requesting an internal resume to recruit team members, why must the project manager use extreme caution? Resumes have the connotation of getting, or keeping, a job. Resumes have the connotation of pay raises. Resumes have the connotation of relocating users. It is illegal, within the US, to ask for a resume once the individual has been hired .
4.	Of the following, which one is not an example of team development? Training for the project work Industry certifications Team events such as rafting Forming, storming , norming, and performing
5.	When is training considered an expense? When the cost of training is beyond the budget of an organization When the time it takes to complete the training increases the length of the project beyond a reasonable deadline When the training experience does not increase the ability of the team to implement the technology When the training experience does not increase the individual s salary
6.	The project team is in disagreement over which OS to use on a new server. The project manager tables the issues and says the decision can wait until next week. This is an example of which project management negotiating technique? Confrontive Yielding Coercive Withdrawal
7.	What is the best way to create reliable, hard-working teams? Fire the team members who do not perform. Set the example by being reliable and hard working. Promise raises to the hardest working team members. Promise vacation days for all that are hard working.
8.	How is camaraderie created on a team? By years of working together By creating an us-against-them mentality By the experiences of the team as a whole By creating friendships on the team
9.	Why is the WIIFM principle a good theory to implement with project management? It shows the team how the success of the project is good for the whole company. It shows the team how the success of the project is good for management. It shows the team how the success of the project will make the company more profitable. It shows the team how the success of the project will impact each team member personally .
10.	What is a subteam? A specialized team that is assigned to one area of a large project or to a geographical area A specialized team that will be brought into the project as needed A collection of individuals that can serve as backup to the main project team A specialized team responsible for any of the manual labor within a project
11.	What is the key to working with multiple subteams? A team leader on each subteam Multiple project managers Communication between team leaders and the project manager Communication between team leaders, the project manager, and the project sponsor
12.	Of the following, which is a good team building exercise? Introductions at the kickoff meeting A weekly lunch meeting A team event outside of the office Team implementation of a new technology over a weekend
13.	Why should a project manager conduct interviews for prospective team members? To determine if a person should be on the team or not To learn what skills each team member has To determine if the project should be outsourced To determine the skills required to complete the project
14.	What is the purpose of conducting interviews of existing team members? Choose two: To determine if the project should be outsourced To determine the length of the project To determine the tasks each team member should be responsible for To determine if additional team members are needed
15.	When a project manager asks a vendor for an RFP, what is he asking for? A Request For Proposal so a decision can be made based on price. A Request For Proposal so a decision can be made based on the proposed solution to the WBS. A Request For Proposal so a decision can be made based on the proposed solution for the SOW. A Request For Proposal so a decision can be made based on the proposed schedule.

Answers

1.	D. The project manager should know in advance of the WBS creation the skills of the team members so that she can assign tasks fairly . A skills assessment also helps the project manager determine what skills are lacking to complete the project.
2.	A, C. Experience is always one of the best barometers for skills assessment. If the prospective team member has worked on similar projects, that person should be vital for the current implementation. Recommendations from management on team members can aid a project manager in assigning tasks and recruiting new team members.
3.	A. Resumes can show the skill sets of prospective team members, but they have a tendency to imply getting or keeping a job. In lieu of resumes, project managers can use a listing of accomplishments and skills to determine the talent of recruits.
4.	B. Industry certifications are a valuable source for proving that individuals are skilled and able to implement the technology. Certifications on their own, however, do not provide team development.
5.	C. Training is an expense rather than an investment when the result of the training does not increase the team s ability to complete the project. A factor in determining if training should be implemented or not is the time of training and its impact on a project s deadline.
6.	D. This is an example of withdrawal. While this method often is the failure to effectively come to a decision, it can be effective when a decision is not needed immediately. This approach can allow the team to cool off on the decision and move into other pressing matters.
7.	B. A leader leads best by doing. By setting the example of being hard working, reliable, and available to your team members, you will show them the type of workers you hope they are as well. Leading by fear, or through an iron-fist mentality, should not be an option in today s workplace.
8.	C. Camaraderie is an element that can t be forced upon a team. Years of working together, friendships, and us-against-them mindsets do not create camaraderie. The experience of the team as a whole is where camaraderie stems from.
9.	D. WIIFM, the What s In It For Me theory, personalizes the benefits of the project for each team member. By demonstrating what the individual will gain from the project, you help increase that team member s sense of ownership and responsibility to the project.
10.	A. Subteams are not less important than the overall project team. Subteams are collections of specialists who will be responsible for a single unit of the project plan, or a geographical structure.
11.	C. When working with multiple subteams, the project manager and the team leader of each subteam must have open communications. The subteams should follow the change of command through each team leader, to the project manager, and the project manager to the project sponsor.
12.	C. A good team building exercise is something out of the ordinary that gels the ability of the team to work together. Luncheons and introductions at meetings are standard fare that don t always bring a team closer together.
13.	A. Interviews of prospective team members allow the project manager to determine if those people have assets to offer to a project. Because the team members are prospective, the project manager can conduct a typical interview using formal or informal approaches to ascertain the level of skills from each prospect.
14.	A, C. In some instances, interviews can determine if the project, or more likely portions of the project, should be outsourced because of the skills required or the timeline of the project. Interviews of the existing team members, if they ve been assigned to the project manager, can help the project manager determine the tasks each team member can be responsible for.
15.	C. An RFP is a Request For Proposal to the SOW, or statement of work. The RFP typically means the buyer is open to recommendations and solutions from the seller. The decision to buy is not made on cost alone.