Table of Contents

Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software
By Bijay K. Jayaswal, Peter C. Patton
...............................................
Publisher: Prentice Hall
Pub Date: August 31, 2006
Print ISBN-10: 0-13-187250-8
Print ISBN-13: 978-0-13-187250-9
Pages: 840

Table of Contents  | Index  | Name Index

		Copyright
		Foreword
		Preface
		Acknowledgments
		About the Authors
		Part I:  Contemporary Software Development Process, Their Shortcomings, and the Challenge of Trustworthy Software
			Chapter 1.  Software Development Methodology Today
				Overview
				Software Development: The Need for a New Paradigm
				Software Development Strategies and Life-Cycle Models
				Software Process Improvement
				ADR Method
				Seven Components of the Robust Software Development Process
				Robust Software Development Model
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 2.  The Challenge of Trustworthy Software: Robust Design in Software Context
				Overview
				Software Reliability: Myth and Reality
				Limitations of Traditional Quality Control Systems
				Japanese Quality Management Systems and the Taguchi Approach
				The Nitty-Gritty of Taguchi Methods for Robust Design
				The Challenge of Software Reliability: Design for Trustworthy Software
				A Robust Software Development Model: DFTS Process in Practice
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 3.  Software Quality Metrics
				Overview
				Measuring Software Quality
				Classic Software Quality Metrics
				Total Quality Management
				Generic Software Quality Measures
				Current Metrics and Models Technology
				New Metrics for Architectural Design and Assessment
				Common Architectural Design Problems
				Pattern Metrics in OOAD
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 4.  Financial Perspectives on Trustworthy Software
				Overview
				Why DFTS Entails Different Financial Analyses
				Cost and Quality: Then and Now
				Cost of Software Quality
				Cost of Software Quality Over the Life Cycle
				CoSQ and Activity-Based Costing
				Quality Loss Function in Software
				Financial Evaluation of a DFTS Investment
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions
				Problems
				Endnotes
			Chapter 5.  Organizational Infrastructure and Leadership for DFTS
				Overview
				Organizational Challenges of a DFTS Deployment
				DFTS Implementation Framework
				Putting It All Together
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
		Part II:  Tools and Techniques of Design for Trustworthy Software
			Chapter 6.  The Seven Basic (B7) Tools of Quality
				Overview
				The Seven Basic (B7) Tools
				B7 in a DFTS Context
				Other DFTS Tools, Techniques, and Methodologies
				Flowcharts
				Pareto Charts
				Cause-and-Effect Diagrams
				Scatter Diagrams
				Check Sheets
				Histograms
				Graphs
				Control Charts
				Key Points
				Additional Resources
				Review Questions
				Discussion Questions
				Endnotes
			Chapter 7.  The 7 MP Tools: Analyzing and Interpreting Qualitative and Verbal Data
				Overview
				The N7 and 7 MP Tools
				Typical Applications of 7 MP Tools
				Affinity Diagram
				Interrelationship Diagraph (I.D.)
				Tree Diagram
				Prioritization Matrices
				Matrix Diagram
				Process Decision Program Chart (PDPC)
				Activity Network Diagram
				Behavioral Skills for 7 MP Tools
				Key Points
				Additional Resources
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 8.  The Analytic Hierarchy Process
				Overview
				Prioritization, Complexity, and the Analytic Hierarchy Process
				Multiobjective Decision-Making and AHP
				Case Study 8.1 Solution Using Expert Choice
				Approximations to AHP with Manual Calculations
				Conclusion
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Problems
				Endnotes
			Chapter 9.  Complexity, Mistakes, and Poka Yoke in Software Development Processes
				Overview
				Poka Yoke as a Quality Control System
				Principles of Poka Yoke
				Causes of Defects: Variation, Mistakes, and Complexities
				Situations in Which Poka Yoke Works Well
				Mistakes as Causes of Defects
				Controlling Complexity in Software Development
				Mistakes, Inspection Methods, and Poka Yoke
				Deploying a Poka Yoke System
				Identifying a Poka Yoke Solution
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 10.  5S for Intelligent Housekeeping in Software Development
				Overview
				5S: A Giant Step Toward a Productive Workplace Environment
				Implementation Phases of the 5S System
				The 5S System and the DFTS Process
				Overcoming Resistance
				Implementing 5S
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 11.  Understanding Customer Needs: Software QFD and the Voice of the Customer
				Overview
				QFD: Origin and Introduction
				Problems with Traditional QFD Applied to Software
				Modern QFD for Software
				The Blitz QFD Process
				Implementing Software QFD
				Conclusion
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions
				Endnotes
				About the Author
			Chapter 12.  Creativity and Innovation in the Software Design Process: TRIZ and Pugh Concept Selection Methodology
				Overview
				The Need for Creativity in DFTS
				Creativity and TRIZ
				TRIZ in Software Development
				TRIZ, QFD, and Taguchi Methods
				Brainstorming
				Pugh Concept Selection Methodology
				Software as Intellectual Property
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 13.  Risk Assessment and Failure Modes and Effects Analysis in Software
				Overview
				FMEA: Failure Modes and Effects Analysis
				Upstream Application of FMEA
				Software Failure Tree Analysis
				Software Failure Modes and Their Sources
				Risk Assignment and Evaluation at Each Stage of DFTS
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 14.  Object and Component Technologies and Other Development Tools
				Overview
				Major Challenges in Enterprise Business Applications
				Object-Oriented Analysis, Design, and Programming
				Component-Based Software Development Technology
				Extreme Programming for Productivity
				N-Version Programming for Reliability
				Modern Programming Environments
				Trends in Computer Programming Automation
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
		Part III:  Designing for Trustworthy Software
			Chapter 15.  Quality Measures and Statistical Methods for Trustworthy Software
				Overview
				Trustworthy Software
				Microsoft's Trustworthy Computing Initiative
				Statistical Process Control for Software Development Processes
				Statistical Methods for Software Architects
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Problems
				Endnotes
			Chapter 16.  Robust Software in Context
				Overview
				The Software Specification Process
				What Is Robust Software?
				Requirements for Software to Be Robust
				Specifying Software Robustness
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Problems
				Endnotes
			Chapter 17.  Taguchi Methods and Optimization for Robust Software
				Overview
				Taguchi Methods for Robust Software Design
				An Example from Engineering Design
				An Example from Software Design and Development
				Orthogonal Matrices for Taguchi Parameter Design Experiments
				Applications to the Design of Trustworthy Software
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions
				Problems
				Endnotes
			Chapter 18.  Verification, Validation, Testing, and Evaluation for Trustworthiness
				Overview
				Continuing the Development Cycle
				Verification
				Validation
				Testing and Evaluation
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Problems
				Endnotes
			Chapter 19.  Integration, Extension, and Maintenance for Trustworthiness
				Overview
				Completing the Development Cycle
				Integration
				Extension
				Maintenance
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Problems
				Endnotes
		Part IV:  Putting It All Together: Deployment of a DFTS Program
			Chapter 20.  Organizational Preparedness for DFTS
				Overview
				Time to Ponder
				Leadership Challenges for Transformational Initiatives
				Assessing Key Organizational Elements
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions and Projects
				Endnotes
			Chapter 21.  Launching a DFTS Initiative
				Overview
				DFTS and the PICS Framework
				Plan
				Implement
				Control
				Secure
				Application in Small Software Firms and e-Cottages
				What's Next?
				Key Points
				Additional Resources
				Internet Exercises
				Review Questions
				Discussion Questions
				Endnotes
		Part V:  Six Case Studies
			Chapter 22.  Cost of Software Quality (CoSQ) at Raytheon's Electronic Systems (RES) Group*
				Introduction
				RES and Its Improvement Program
				Cost of Software Quality
				Experiences and Lessons Learned
				Case Study Implications
				Endnotes
			Chapter 23.  Information Technology Portfolio Alignment
				Overview
				Part OneThe Challenge
				Part TwoA New, Rational Approach
				Risk
				Extensions
				Summary
				Endnote
			Chapter 24.  Defining Customer Needs for Brand-New Products: QFD for Unprecedented Software
				Overview
				Introduction
				Defining Brand-New Needs
				Tools
				Last Steps
				Layers of Resistance
				Conclusion
				Acknowledgments
				References
				About the Author
			Chapter 25.  Jurassic QFD: Integrating Service and Product Quality Function Deployment
				Overview
				Company Profile of MD Robotics
				Why QFD?
				Triceratops Encounter at Universal Studios Florida Island of Adventure
				Summary
				About the Authors
				References
				Endnotes
			Chapter 26.  Project QFD: Managing Software Development Projects Better with Blitz QFD
				Overview
				Introduction
				Problems with New Development
				Focus on Value with Project QFD
				Summary
				Acknowledgments
				References
				About the Author
			Chapter 27.  QFD 2000: Integrating QFD and Other Quality Methods to Improve the New-Product Development Process
				Overview
				Demand for New Products
				Quality and New-Product Development
				Resources for QFD and Other Quality Methods
				About the Author
				References
		Glossary of Technical Terms
		Index
		Name Index